Leave a Review VPN Service by VeePN
Great customer service
Got it for the free trial, but couldn’t figure out how to cancel it. The customer service was really fast and they helped cancel my subscription and helped me get a refund. Worked perfectly while I did have it though!!anime365
I purchased
I purchased the premium service through the website but icant enter it in my iPhone,what should ido?only a new purchase request is acceptedHamid9100
Developer Response
Hello! After restarting the application (by closing, terminating its processes, and reopening), you should see a screen with a "Login" button in the upper right corner.This app is the virus and the scam
If you have been looking in ur calender you will notice that it says you have a virus and have to clean it but if you click on the link its not apples real website but when you click on the link it will take you to instructions telling you to install that vpn but I already have one and it says i do in the settings so if you need a vpn dont use this oneShow lessspencer larsen
Developer Response
Hello. We are very sorry to hear that you are not satisfied with our service. Please contact us at support@veepn.com and tell us more about the inconveniences that you have been experiencing and we will try to fix them asap.Poor Support
I purchased the 5 year Plan. The software keeps “forgetting” that I have a subscription and won’t let me sign in as a Subscribed User. I downloaded VeePN for iOS and the software doesn’t give me the option to sign in to my account. It only allows me to purchase another Subscription. When I contact User Support, it takes days for the support people to get back with me by email.Show lessBit by VeePN
Developer Response
Hello! We are sorry to hear about the issues you've faced. Providing feedback is crucial for our improvement. Please specify the issues you have faced lately while using our application at support@veepn.com as we do not have your email here, and we will be happy to assist you and investigate the situation further. Thanks in advance!Horrible
So far I have sent three different emails to your support center and no one has responded back to me. I want to cancel my subscription and I demand you refund my money. If I don’t hear from you within a week I will be taking Legal action.Hg11222
Developer Response
Dear user, Could you please clarify your email address? We'll be glad to assist you once we find out your email as we are not able to check your email here.Terrible customer service
The actual vpn worked most of the time. It didn’t work with Prime video at all . It suddenly stopped working on my tv in December and was told they’d let me know when they found a fix for it. Luckily my subscription was ending soon.
I also had a problem with double payment one month and was REFUSED a refund. I was upset as I paid twice due to an error on their part. I suggest not using it- if you have a problem you’re pretty much on your own.Show lessarresnmi
Developer Response
Dear user, We are very sorry to hear that you are not satisfied with our service! As we don't have your email address, can you please write to us at support@veepn.com so that we can help you better? We are looking look forward to your email.Horrible Customer Service
The no refund policy is ridiculous. I don’t even use this ghetto VPN service and it overdrafted my account. I’m not responsible for paying VEEPN’s electricity bill, i hate this business.mikehawk0057
Compatibility
Am I able to use my same login on my computer? I will change review per response.R8M32
Developer Response
Dear user, Yes, you are able to use the same login on your computer. Once you log in to your device with a VeePN account, it will take 1 slot. E.g. you have 10 slots available. You logged in to your PC and ios device. Those devices will take 2 slots out of 10 available. Screenshot: https://i.imgur.com/iGjXmzA.png In your Dashboard, you can refresh the slots* (In case your device is no longer using VeePN) - https://veepn.com/account/ *It will allow you to refresh 1 slot once a week.Add socks protocol
Please add socks protocol then I will change my rate to 5 star rating, thanks, a month ago I asked about it via your support.Behzad Ghadyani
Don’t subscribe this app,it’s cheat
There is no need to pay the money. The developer has run awayggshxb
