Leave a Review GroundCloud
Daily use
You guys really need to update this app. Constantly receiving notifications throughout the day while using this app. Notifications over and over filling up the the inbox. Plot marks constantly disappearing. Banner’s notifying me that I have even MORE notifications. I get this even if I’m not logged in! Please run this app back to the drawing board and get it fixed!!! Another thing, pickup location’s. After completing a pickup, a few minutes later it’s showing up as incomplete. Over and over again!Show lessDarkWolfDave
New “update”
This new navigation “update” is trash. Stops keep disappearing like they’ve been delivered. The whole thing freezes more then it did before so you have to close the whole app. The navigation is absolutely terrible the little arrow thing that shows where you are in the drive is either 20ft -200ft behind so if you are just auto piloting to the stop you miss the turn. If a new driver or a driver who’s older relies on it (like we’re supposed to) it is going to add hours to their day and miss deliveries will skyrocket. It doesn’t tell you the most optimized route to the next stop it takes you the longest way possible. I was at a stop and had to deliver to a house two doors down a dead end road it wanted me to go out of the neighborhood turn around on a looped driveway and come all the way back. The navigation was not something that needed to be updated maybe tweaked but what you guys did is an abomination and clearly no test trials were done on it. Please at least give us the option to use the old navigation system until this mess is fixed. So we can do our JOBS!Show lessneed2know2.0
Navigation
Please take back the “best route option” I find myself pointlessly driving 2-4 minutes extra sometimes per stop because the GPS doesn’t automatically always show the quickest route anymore, it only shows where my vehicle was last facing and directs me from there. It only takes a second to back in somewhere and turn around. I don’t want to drive 4 minutes somewhere when it could only take 1.Show lessBilbo131
Good, but needs some tweaking
This app is good, but it needs some tweaking. As a FedEx driver, I find it very frustrating that my supervisor is gauging my productivity based on the app’s average stops per hour for my route each day. What frustrates me about this is that ground cloud factors in travel from the terminal to the route at the beginning of the day, and then travel from the route to the terminal at the end of the day, into the average stops per hour for the day. My contractors delivery territory is an hour away from our terminal. It would be best for FedEx and general delivery purposes if the app calculated average stops per hour beginning with the first stop and ending with the last stop. This would give contractors and drivers a much better picture of where they stand in terms of their productivity.Show lessbrkfst4dnnr
I hate Groundcloud
I work for FedEx and Groundcloud is the worst part of my job.
It is unable to give accurate and fast directions.
If you aren't going the way it wants forget it, the only way to get somewhere to Groundcloud is to turn around 180° no matter where you are and drive straight to the next location.
God help you if you work anywhere where it gets hot bc Groundcloud can't work without all the RAM it can get.
Im just confused how we can't make an app that works? Or perhaps we can and chose not to for money.Show lessblakonstrips
If it ain’t broke DONT FIX IT
Ive been using ground cloud at work for almost 3 years and it worked great! All up until this last update. There was nothing wrong with the app I have no clue why they keep updating and adding unnecessary things. Now when you go to route it’s SO SLOW it used to take me about 3 minutes now it takes me 15 because I have to wait a few seconds after every stop I route so it can load. Half the time I’ll do all of that and the new routing just doesn’t take and I have to do it all over again. The app is just so slow now it used to be fantastic, 5 stars up until the last update. 2 stars because it still works I guess, just abysmally. If it ain’t broke DONT FIX IT!!Show lessXGeoffTheGreatX
Good app few suggestions
I find this app very useful however, one thing that would be nice is the algorithm for mapping to have more right turns versus left turns as much as possible. Not to mention when going down a cul-de-sac instead of going from right to left right to left (bouncing back and forth) do all the right ones flip around and then you’re back on the right side again! I usually have to manually do route zones and circle each individual stop that I want to do and map out my route that way. Otherwise, this app is good!Show lessshinyoddish
Trash
Thank god every update just ruins this app more and more. I’m pretty sure two people in a basement could make a better functional and improved app than this. Y’all are just a joke!!!cameronschum
Awful
Terrible app for terrible people made by people who have never driven a motor vehicle in their lifemmmmmaaaaaagggggnnn
Update: stop search
As a FedEx delivery driver I think there should be update that allows the driver to be able to search up a stop address in a search bar and be able to create a new stop on that exact house or business, building etc. , you can hold a location and add a stop but searching on google or safari maps to see where a address is and then physically looking for that place on Groundcloud is a lot of extra work and time wasting and when u you hold down a location to create a stop sometimes it doesn’t even have the dot on that address and the dot will be a mile away to the same house number but on a different street, a update like this would help a whole lotShow lessphllyphll
