GroundCloud User Reviews

GroundCloud
GroundCloud
Descartes Systems Group Inc., The

Top reviews

More accurate!

I work for FedEx and I use ground cloud every day but sometimes I do not have all my stops can someone fix this problem please!

Bad

Not sure what happened but everything on the screen has gotten bigger “my drive” section and now there’s not enough room to view the map that shows the dots for each stop

Please switch back

“My drive” section from last update is very bad, please switch it back

1st class software!

Groundcloud software has revolutionized mapping logistics and so much more. There is not a company that does more for us “the customer” in ever day operations, monthly reports, and continuing to expand to our needs to stay ahead of the curve. Efficiency has improved with every one that uses this software.
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Great App

This app is wonderful. It reduces drive time significantly. I’m a FedEx driver and I suggest that this app be made mandatory for all contractors to use. At least made for drivers use. I can always see what’s scanned to my truck prior to arriving everyday. Can you make this app available to drivers? Love the animated stop icon. Much easier than the previous.
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Needs better colors on the stop points

I believe it was the 8k stops where it’s dark like the delivered stops. It’s really hard to tell what’s completed and what’s the 8k stops. It’s confusing. Needs different colors

Okay but needs work

As a BC in rural northern Michigan this tool is great. Only downside is that anything outside of a major is city is a joke. It takes you down 2-tracks “atv trails” or even restricted power and gas line areas. If your drivers don’t know the area well you can still use the app but be sure to change the map preference for routing to something like Apple Maps or google maps. Especially during inclement weather.
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Response from developer

Hello GroundCloud user, Thank you so much for the feedback! Certain areas can be tricky for one turn by turn system compared to another, so I am glad you found our feature set that gives you choices to tailor the solution that best fits your area. We strive to give you flexibility and as always we will continue to improve all solutions that are available. We will take this feedback and work on improving the selection process for default turn by turns.

Needs android version

Apple is a terrible choice for a business, android is a much smoother OS with Google integration

Perfect

Come to find out everything I hated about this app was FedEx’s fault. Go figure! If FedEx would fix their own operations this could reach it’s full potential.

Wish they’d stop flagging my drivers for seatbelts violations when they are wearing seatbelts though!

MAJOR UI ISSUES AT LOG IN.

On multiple iPads our fleet has, the UI trying to log in glitches, keyboard dances, and it’s all around buggy as can be, please update this very quickly this has been going on for a month and it’s soo bad.

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