Best app for drivers
If you don’t already know, this app allows you to do anything the scanner does and more 1000xs. If you have new houses coming up in your area. You can update the location of the house on the map and it’ll always plot where you put it. Making it easier for the driver that needs to know where that house is the next time. Not to mention, it’ll tell you the SID ID of where it is in your truck. And countless other much needed help. I wouldn’t use any other app. Built in safety training. It’s ease to use. It’s the best!
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Time saver!
This app is amazing!!! I was a FedEx Ground driver before GroundCloud. I remember how long it took to line up the routes on a paper manifest and to try and remember where all the hard county addresses were. With ground cloud I can save addresses, leave helpful notes to other drivers and cut back on training time! This app is a delivery driver’s best friend! Thanks for helping us be more efficient!
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Great!
I’m not sure of another place for talking about the management portal but I love the updates that you’ve added within the last year! A few things I’d love to see if possible would be the ability to assign a vehicle to a route/driver like the route schedule does for route to driver. Also, I love that I can put the expiration dates for documents here and it would be beneficial if I could upload the document itself also. I love the organization I’m able to keep with everything it’s already including!
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Saturn 3 Express Mo Hakakian
I'm a FedEx contractor, and this is my second business; days ago, I wrote a review about GroundCloud that they are amazing, but I complained about their phone calls answering! Minutes ago a very polite Marketing Manager called me and explained they had an issue on that day, and I found she was right! I had mentioned this App is excellent, and still, I’m saying it’s a great and user-friendly app. I’m a Computer Engineer, and I can see how they have developed their app creatively. I’d mentioned you are an excellent Company, why you are not taking phone calls … this is the part want to correct myself about my past review, as her call showed me that Customers are important for this company as They take care even for every single review.
Thanks Mrs. Sarah, for your call and your excellent communication and explanation of the issue.
Thanks Mrs. Sarah, for your call and your excellent communication and explanation of the issue.
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Works Great,
As a FedEx Contractor, I can throw any driver on any route and with Ground Cloud they can do the route. The drivers can add notes to any stop to help other drivers out as well.
Not that bad
Would be nice if the stop count was added to the map screen. With this systems reoccurring fault of updating many times during the day. The driver would be able to see any added stops during the day without going to the main screen. By that I mean complete/remaining. It’s a pain there’s no notification of added stops after you set up the route. Plus the driver would be able to see how they’re doing without switching pages.
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Response from developer
Hello cookjr12188, Thanks for the rating! We love the idea of adding the current stop count to the "mydrive" screen we will start working on that. We would love the chance to follow up a bit more to learn about your updating and additional stop issues. The application should not be resetting if the dispatch process is set up correctly so can you reach out to feedback@groundcloud.com so we can get your account info and work through those issues? Thanks, GroundCloud Development Team
Needs an update
This app really needs an update. I’m a delivery driver and it always wants to take down streets that don’t exists. And it updates really slow..it took 2 hours to update my route today. Please update the app
It’s only used out of lack of options
This obviously is not run by anyone tech savvy. There are obvious shortcuts taken in the development that even people that aren’t tech savvy can see a mile away. The map for navigation and map for plotting stops are different. The navigation map is extremely simplistic and/or vastly outdated. There is not a check to see if the “access” point in the street is even the same street name as the address. God forbid you have to go to an apartment complex. It’s a coin flip if it will split the apartments into different stops or pile them all into one. If you have to go down a side street and come back it will not order your stops on the right side of the road. It will just take you to the furthest point first and order them from there. This is just a few of the issues that are simple enough to put into a review but this app is literally only used because it has no competition
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Response from developer
Hello Titan83, We appreciate the feedback and would like to hear more about your negative experience so we can learn from it and improve. Can you email feedback@groundcloud.com with your contact info so we can get a time set up? We do offer many different combinations of routing and turn by turn navigation to account for many of the points you illustrated above. Routing is of course very complicated and you seem to have some good ideas for preferences and settings that we can learn from! We are dedicated to improving our technology every day and would like to continue to prove that. Looking forward to hearing more from you, GroundCloud Development Team
Actual road orientation
I’m a FedEx operator and use the system as a complete running operation. The issues are of need update for rural mountain travels via back roads and new road accessible to new property subdivisions. The winter weather alerts and alternative routing even good weather tries to steer the operator through private land, hills and valleys w/ possible phantom access. This is one of the best applications available.
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New update is awful.
Stop label in upper left corner with info takes up to much space on navigation screen. Gets in the way of being able to see your destination at times. Also the time card approval at the end of day never works properly. Asks me multiple times to approve hours but won’t accept approval.
