Royal Caribbean International User Reviews

Royal Caribbean International

Royal Caribbean Cruises Ltd.

Entertainment

Travel

Reviews Summary

Positive highlights

🌟

This app hasComprehensive information about the ship, activities, and dining options

📆

This app hasAbility to add activities to personal calendar

💳

This app hasConvenient way to view and manage SeaPass account

🗺️

This app hasDeck plans and ship maps for easy navigation

🍽️

This app hasAccess to menus for restaurants and specialty dining

👥

This app hasOnboard chat feature to communicate with travel companions

🤖

This app hasHelpful for planning and organizing cruise experience

🚢

This app hasEnhances overall cruise experience and satisfaction

Negative highlights

🔔

This app hasLack of push notifications for messages and important updates

🔍

This app hasLimited search functionality within the app

🕰️

This app hasInconsistencies in event and activity information compared to printed materials

🤖

This app hasTechnical issues and bugs that disrupt user experience

🔒

This app hasSecurity and privacy concerns with sharing personal information

💰

This app hasComplaints about nickel-and-diming and high costs of cruising

📱

This app hasDifficulty for some older users to navigate and use the app

🔗

This app hasReliance on the app instead of providing printed materials

Top reviews

Most RecentHighest RatedLowest Rated

Text message

It should create a signal of sort
Bell sound
Flashing light

When receiving a text

Harry1abcd

10 days ago

Difficult to move around

Can’t print luggage tags
Can’t find things easily on the app.

April777777

15 days ago

Guy

I have found this app very helpful informed me about most of my questions. I don’t know whether to take Australian money my country of origin. Or the currency of where I’m going, I would also like to see what entertainment in the theatre but I’m still looking through the app. I think it’s a great idea. Not being a sailor I’m looking forward to this holiday the app seems to inform you of most of my questions which I found very helpful bon voyage x

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G robertson

21 days ago

Wonder of the Seas sailing Nov 3 to 10 3024

This was a wonderful cruise. The food in main dining room was absolutely superb. The prime rib the first night was so tender it melted in my mouth. The beef tenderloin was also melt in your mouth tender. The New York steak was tender and done to perfection. The wait staff Arie and Predip were so attentive and smiled a lot. Best cruise yet

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Hartley58

22 days ago

Traduction

Bonjour,

Il serait bien d’avoir la possibilité de traduire l’information en français

Merci

Mbill02

22 days ago

Response from developer

Thank you for your comments. We apologize that French is not supported on the app just yet. Today our app supports English, Spanish, and Chinese. We are working towards supporting more languages in the future.

Brilliance of the Seas

The food was very good and the entertainment was first rate! Cabin was also very nice! A great 7 day trip! I’ll be back!

Scooter McM.

23 days ago

New update froze the app on my phone

New update sucks, app doesn’t work anymore

Maxum boat

24 days ago

Response from developer

We sincerely apologize for the issues you experienced with the app after updating it. If the issue is still present, try clearing the cache of the app from your device settings. If the issue persists, reach out to us at appfeedback@rccl.com, so we can further investigate.

iPad

Good app but it should support iPad in this day and age!

shawn3985

25 days ago

N

Always not working. Have to call in steady

Disappointed 19 again

a month ago

Response from developer

Thank you for your feedback. We would like to understand the exact issue you are running into. If you can please provide us with some additional details and a screenshot of any error messages, you experienced at appfeedback@rccl.com we would be able to assist you in a better way.

Love everything about Royal

For years, I had been loyal to Carnival cruise. We had a crew scheduled on carnival that was delayed twice and then canceled due to Covid. When we decided to reschedule, we found Allure of the Seas and cruised on her and have never looked back. The whole atmosphere on Royal is different, a little more tasteful if I may. Everything on Royal was great, from the food to the shows to all of the events that were available to us. And let’s not forget the best thing about Royal and that’s the crew. We had the absolute best room steward (we say that on every cruise lol). our servers we’re always great and attentive and anyone we saw from someone doing maid service to those running events, everyone was helpful, greeted us with a smile and made sure that we got the answer to our questions promptly.
I enjoyed every cruise I had on Carnival, and there were many, but I feel a little bit like royalty on Royal Caribbean. we took my great grandson on his first cruise and he wants to know when he can go back he absolutely loved it. We sell on. Wonder of the Seas in December and we are just a little bit excited!

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sea sj