Leave a Review Echelon Fit
Love the Workouts and Instructors
I’ve been working out with Echelon for almost 5 years. I started with the spin bike and recently got the stride. I am currently using the stride to improve my running form and speed. Echelon has great classes based on this purpose! I gave this 4 stars due to a few snafus with the app and connectivity. At times the app will update which recently changed my settings. I was left without being able to track myself due to the belt not collaborating with the console. I reached out to tech support and submitted a ticket yet they never responded. I finally joined the Echelon Stride group on Facebook and posted my concern. I received an immediate response from the community and from Jasmine who was a doll! My problem was solved thanks to the group. I do wish I received a response from support, especially if there are any future issues. For now I will rely on the group and Jasmine.Show lessMermie48
Highly recommend Echelon app, products and instructors
I’ve been a member of Echelon now for about 20 months and I love it. I use the app on my connected bike and on my iPad. I was gone for two months this winter so I used my iPad the whole time to do their FitBit classes that include weights, stretching and yoga. I prefer the bike though and use it almost every day. They update the app quite regularly and recently just added some new features that I like. After I came back home after two months I had trouble updating the app. I contacted support and they walked me through troubleshooting and helped me with a work solution to get the app up to date. I have really connected with some instructors and like being able to follow them on social media as well as others in the Echelon community. I will never go back to a gym again. Very impressed with the app, the support team and of course the instructors.Show lessDonnaDDC
Developer Response
Thank you so much for your review, we are so happy to have you in our community!App issues
Updated the app in hopes that the calories would finally stop reading as 0, as that is what the most recent update was supposed to fixed, and all my workouts are still reading 0. Also, when you toggle on the “progress” tab from “weekly” goal to “monthly” goal, the monthly calendar is very condensed and you can’t see all the days laid out in the monthly view of this tab. Love echelon but I rely heavily on accurate calorie readings and the progress tab so I can track my progress and update my daily calorie intake. So the app not working the way it should really is screwing me up. One final thing is that while taking a class I have noticed the output has dropped on the same effort put in. For example, if I walked at 4.2 mph my output would be 100, but now it takes me walking at 4.4 just to reach 100 output.
Hope these bugs get fixed real soon as I love echelon and rely on it heavily in my day to day life!Show lessjendippip