Amazing integration
Terrible attempt at tech integration
I was hesitant but now i am in love - the best electric bike out there
Legit awesome
Worst customer service
Great value added!
The bike hasn’t been delivered yet
App update troubled with issues
A non exhaustive list of issues I have regularly:
- long press actions are buggy and sometimes reset while pressing. For example when locking the bike I sometimes have to try 2 or 3 times for it to “take”
- app closes while in use. This is a minor annoyance but one that wasn’t an issue before. If I lock my phone the app will sometimes just close on its own. This adds friction when I want to lock my bike at the end of the ride.
- after charging battery, app says battery is disconnects forever, until I unlock the bike.
- app feels slower, more laggy, less responsive. Sometimes has a significant delay which is very bad when your are trying to quickly adjust a setting such as power mode.
They Changed The One Good Thing
Response from developer
Thank you for your feedback. We’ve tested this new navigation for several months with hundreds of beta testers in various regions. The feedback we received was very positive, and our new navigation system received a much higher satisfaction score than our former one. However it's totally possible that, in some cases, you'll prefer the routes offered by Mapbox (the SDK we used before) to those from Google Maps. We encourage you to share this feedback with Google directly, so that our navigation tool continues to improve over time and adapts as well as possible to the needs of cyclists. You can read more about how to do so here: https://help.cowboy.com/en/articles/7990484. With the growing importance of cycling in urban mobility, we're convinced that the navigation tools will continue to improve greatly over the years and that Google Maps will lead the way.
