mo.ride User Reviews

Top reviews

Unreliable

The bluetooth connection is unreliable, when it works its great, but around 50%
of the time it wont connect and i have to use an override key. Glad I installed that or i would have been stranded many times. For this reason i prefer my old m-unit, regret upgrading to the m-unit bluetooth.

Doesn’t work anymore

Update: just got an iPhone 14 fresh out of the box - same problems. It’s definitely the app and not my phone. I regret buying the subscription last year. The devs seem to have given up and I hope to find a replacement app soon.

—————

In a recent update, the GPS and Speedometer would only work if I rotate my phone two times after selecting my vehicle Since the last update, even that won’t get those widgets to work. Also the record button does nothing. I click it and then it fades out I already reinstalled the app several times, including clearing my data and preferences. I’ve removed and re-added app permissions multiple times. Neither of which should affect recording either. I have ample storage space remaining on my phone For reference it’s an iPhone 11 Disappointed, I would have rated it 5 stars up until it stopped working.
Show less

Doesn’t work anymore

Stopped working summer of 2023. The GPS and mileage don’t work. I contacted support and their answer was basically that they can’t keep up with Apple OS updates. Sounds like someone has given up.

If the issue gets resolved I would otherwise give it 5 stars like others have mentioned.

Response from developer

Please delete app from phone and reinstall.

Just another dead app

Great idea, garbage follow through.
None of the triumph bikes have been updated since 2018 and most of the time I try to use it, the start tour button does absolutely nothing except turn grey, and then immediately return to green, like I never even touched it. Good thing, it was free, although I wouldn’t even have paid that for it if I knew how useless it was. Maybe it’s better if you’re actually building a bike with the mo unit stuff, but as far as a standalone tour logging app, there are much better out there.
Show less

App deleted data, locked me out, bike won’t start

I tried to go for a ride yesterday and to my surprise nothing worked. The my unit turns on and there is power but none of my controls work. When I opened the app both my bikes were missing and it seemed all of my data and settings were wiped completely. This device is awesome when it works but if you units breaks down like mine did you are totally screwed. They also tried to trick me into not leaving a bad review. When asked how my experience was I said poor and it wouldn’t let me leave a review but as soon as I selected that I am satisfied it allowed me to leave this review. I reached out to support and they told me to log out and now I’m locked out of my account. To be honest you don’t need this device and you can achieve all of its functionality for much cheaper. If you’re on the fence and not sure wether to buy or not, save your money and use a fuse box and other components from car alarms. I just finished rebuilding a cb550 and decided to rewire the bike using basic components and have the same features the m unit has aside from the Bluetooth start but I was able to add that with remote from a car alarm and now I can start my bike from my key fob which is MUCH better in my opinion and it only cost me less than a hundred dollars compared to the 600 for the m unit. Don’t buy this, it’s garbage.

To the developer response, you must not have read or understood what I wrote. I did log out but I cannnot log back in. I am locked out of my account and changing my password doesn’t work either. I have no way getting back into the app to get this “amazing” support you speak of. I also sent in several emails and have yet to hear back but somehow you guys have time to respond to review because those are customer facing right?
Show less

Needs Updating!

Looks like a cool app, but bike years only go up to 2017; seems like this app is 5 years off. Please update!!!!!

Response from developer

We will introduce an anual payment soon and are than able update the vehicle database.

Broken

Having to re-pair my phone almost every 24 hours. Completely defeats the purpose of a keyless ignition.

Response from developer

We apologize if you have issues with mo.ride. Please give us a chance to correct it and contact us by the Support Chat in the mo.ride app., We are sure to find a solution.

M ride app

I really love this app only gave four stars cuz I cant start my bike from the app

Review

Doing this review for a 15 euro voucher from the manufacturer. Just received my moto gadget mo unit Bluetooth. Very excited to use such an innovative product. Haven’t installed it yet.

Simple and More Functions is Better

I rebuilt a 1992 R100 GS, making it leaner and cleaner. The Motogadget M-Unit Blue fits the motif reducing wires and connections, adding functions, providing more adaptability, and returning more information through my iPhone. Wiring took a few days to connect basic functions, add lights and gadgets, and get everything right. Programming took a few rides. Highly recommended.
Show less

Alternatives to mo.ride