As a mom of 4 and 17 year BSN, RN I HIGHLY recommend this app and practitioners. Our daughter had a sore throat, stayed home PER the covid survey regulations. It was negative. Her sore throat recurred. As a mom and nurse, I hesitated and treated symptoms with a close
eye on her changing condition. BECAUSE our city’s COVID rate has skyrocketed, getting into our pediatrician was a 2 day wait. Urgent care was a “projected” 3 hour wait. NO strep test kits were available for purchase and CVS not Walgreens actually HAD strep screeners or kits available for purchase. We moved from another state where the pharmacist would perform the swab and contact a physician and treat the situation that was proven as the cause. Well, NONE of that was available. I watched my daughter and as the evening hours grew into night, her symptoms became worse. We finally just pushed our hesitancy aside and used this app. The practitioner was focused, attaching a video was easy, he reviewed it even before we spoke, he was thorough, comfortable to speak with, offered ALL treatment options and ideas, listened to our child and us parents AND made a rational decision at 9:30pm. He even waited for us to search up pharmacies that were open. I recommend that you use this service 100% if it fits the perimeters listed. I appreciate that he understood where we were coming from, as parents, and as an educated nurse AND experienced mother. I feel like he asked very appropriate questions, listened to our concerns, took into account our daughters symptoms and the situation we are in with the lengthy wait times. I am BEYOND pleased with his assessment, rationale and treatment plan. Of course the follow up will fall to the accountability of us parents AND a properly scheduled pediatrician visit IF the treatment plan doesn’t work. His notes and plan were IMMEDIATELY available in our daughter’s MyChart for review with our known doctor. I HIGHLY recommend the use of this service. I hope that this service becomes more widely accepted by ALL insurance plans. It’s a serious NEGATIVE that anyone other than Quartz carriers have to pay upfront. I feel, that under our current circumstances with COVID, this service SHOULD 100% be covered by ALL insurance. It’s faster, equitable, more private and WAY more safe to have this service. If you have read this far and are still on the fence, I understand. I just HIGHLY recommend you try it. At the worst, you’ll be sent to a ER/Urgent care ANYWAY….on the positive, the practitioner will be attentive and treat the concern for a minimal wait time, minimal infection exposure risk TO YOU, be able to prescribe a treatment that would help faster.
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