Leave a Review Zillow 3D Home
100 percent fail
trying to create a rental listing. added app to iphone, created 3D tours of each room. these all appear in the app but do not appear in zillow. and there is no way to connect them to zillow. zillow has zero human support, only robots. and it has been one struggle after another. rental listing editor in Media section does not know about the 3D tours on my phone. there is a "ready to finish" but nothing happens. so far , massive waste of time.Show lessa user of cvs app for iphone
Developer Response
Let’s get this sorted out. If you email appstorehelp@zillow.com, a team member will be in touch shortly.Really bummed that I can’t upload my own 360 photos
I have a gear 360 camera, which supports, google street view connections and I hate how I’m limited on the compatibility of cameras! It is super dumb that I would have to buy a really expensive 360 camera in order to use a free app! Please add google street view compatibility, and add 360 photo uploads! How can you develop a whole algorithm to stitch iPhone photos to a 360 photo but not have the option to upload a pre-processed 360 image! please consider these changes!Show lessyess indeeed
The quality of images are way lower than native
Not sure why, but I tried 3 different 3d cameras, including the top options from Ricoh and Insta360, and while those cameras take great images on their own, the Zillow app shoots in very low quality.
Also glad that they just added support for Insta360 cameras, but so far no HDR mode. Hope it comes soon!Show lessArtembmw
What an easy way to help prospective buyers!
We love how simple this app is to use. The videos will definitely be helpful to realtors!UTCheadle
Crashes and tour is not editable
Uploaded a 3D tour using my Ricoh Theta Z1 a couple weeks ago, it processed and uploaded to the listing as normal (been doing these for YEARS). This time, the app crashed every time I tried to reposition arrows and correct things like I normally do. Today I tried re-uploading a tour using my iPhone 14 Pro. Same deal. Processed (took much longer), uploaded each scan and then posted to listing. No views, crashes every time I try to use it like a public user and can only edit one or two arrows before it crashes.Show lessjoie220
Developer Response
We’d like to hear more about your experience – would you mind sending a few additional details to appstorehelp@zillow.com?Very good
Putting together in interactive tour with just an iPhone (or a 360° cam and tripod for even better results) in just about an hour is totally possible. Once I link two rooms why not have the app automatically create an editable link back by default..? I also think that being able to add 3D-labels to objects would be great (although placing them correctly in 3D space might be a challenge). Still not sure how several panos within one room/area are supposed work when it comes to linking..? Also, none of the examples appear to demonstrate the 2D floor plan created with markers, why..?
I also don’t understand why adding a pano after the fact destroys all links, seems unnecessary.
But all that said, great offering for free!Show lessApfelmaennchen
Easy to use
As a realtor, and an iPjone user I was so excited to be able to do this process myself as an agentCAlex124
Better, Faster, Easier than other 3D tours
Great support and cost efficient compared to other 3D tours.Cyberbronco
Easy use great added value!
I use it with my iPhone 12. Very easy to use, great quality pictures and an extra value to the listing on the Zillow site. Also it’s another service I can offer to my seller.Greg-Oregon
Pretty basic but does an overall good job
This app works well for simple and straightforward 360 tours. It lacks a lot of the fancy features but usability and speed are great.Dust023
