Rip off
Leo customer service rep;
I am sorry if the information was not clear.
We use a “pay-per-use” model. Members only pay for services that they use (e-letters, chats, videochats).
Let me show you the full list of our services and their prices
Online Chat costs 1 сredit per minute;
One-Way Video Chat costs 4 credits per minute;
Two-Way Video Chat costs 6 сredits per minute;
Offline Chat Message sending costs 1 credit per message (160 symbol limit);
Mobile App Message sending costs 1 credit per message (160 symbol limit);
Email costs 10 сredits each;
Sending/viewing photos or videos costs 15 сredits each;
Sending stickers costs 5 сredits each;
Sending animated smilies costs 1 сredits each;
Viewing video in profile costs 10 сredits each;
Audio Message cost 10 сredits each;
If you do not want to spend credits fast you can limit yourself to the cheapest services that we offer such as real-time messages via the "Chat Now" service. Just avoid sending or opening pictures in chat or letters (those cost 15 credits each), opening videos on other members' pages (those are 10 credits each), and sending long e-mails (10 credits for each "SEND EMAIL" message). If you follow these simple guidelines you won't need a lot of credits.
Response from developer
Hi! The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue. For more detailed explanation email at support@datemyage.com.
Metered chat line for employees
Beware . They make money $ by talking to you .. Deceitful dating site .
Response from developer
Hi There, Thank you for sharing your feedback. We understand how frustrating it can be to feel uncertain about the authenticity of profiles and interactions. Our platform aims to maintain a secure and genuine environment, and we’re actively working to identify and remove any suspicious accounts. , we strive to be transparent about our pricing and encourage users to review the terms before making purchases. Indeed, the platform does not offer free services but by simply subscribing, you will be able to unlock and use premium communication services. If you have concerns about specific charges or encounters with unusual profiles, our support team is here to assist you. Your feedback helps us improve, and we genuinely appreciate you bringing these issues to our attention. If you’d like further clarification or assistance, please don't hesitate to reach out to our support team at support@datemyage.com. We’re committed to ensuring a more positive experience for all members.
Scam
Response from developer
Dear Ledandrea, Thank you for sharing your feedback with us. We're sorry to hear about your experience. We continuously strive to improve our platform and ensure a positive experience for all our members. If you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name. You may also want to consider seeing it for yourself by doing a Video Chat with them. Furthermore, If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" by doing that the profile is directed to Moderation for verification. I'm afraid I'm unable to locate your report through your name here thus I suggest that you contact us at support@datemyage.com to report any fake profile suspicions along with the supporting materials. In addition, do be informed that you can delete your account without any charges. If you encounter any difficulties during the process, please reach out to our support team, and we'll assist you promptly. Your feedback is invaluable in this process.
Was there a tutorial?
Response from developer
Hi Inspector#12, Thank you for sharing your experience, and we’re truly sorry to hear that you were disappointed with the app's features. We completely understand your frustration with the credit system, and we apologize for not meeting your expectations. We do offer a free version of the app with limited features, and the paid premium features—such as additional messaging, video chats, and voice memos—are intended to enhance the experience for member who want more options. To maximize savings, consider selecting larger packages, as they offer a reduced rate per credit compared to smaller ones. Additionally, we recommend prioritizing online chat for optimal value. As for the notifications you’re still receiving after canceling your subscription, we’re sorry for the inconvenience. This shouldn't be happening, and we’ll be looking into the issue right away to ensure that no unwanted notifications are sent after cancellation. We recommend checking your app settings or contacting our support team directly for a quick resolution. It’s unfortunate that the app didn’t live up to your expectations for chatting with multiple people, and we completely understand why you made the decision to delete it. We’re always working to improve the member experience, and your feedback will help us make necessary adjustments in the future. Thank you again for your comments, and we hope you’ll consider giving us another chance down the line. If you have any other questions or concerns, don’t hesitate to reach out to our support team at support@datemyage.com.
Bad dating apps
It's such a shameful money-scamming app. Many people on it are fake people, using other people's photos to pretend to be themselves. It's so shameful. I hope no one will be scammed like me, or Google the photos before chatting with people, and uninstall the garbage app.
Response from developer
Dear Nini-z, We truly appreciate your feedback and are sorry to hear about your disappointing experience. It’s important for us to ensure members feel confident in the authenticity of the profiles on our platform, and we understand your frustration regarding the interaction you've described. We strive to improve our verification processes to minimize the presence of fake accounts. Regarding the communication experience, we encourage members to engage in genuine interactions, and we recognize that the speed of replies can sometimes seem unusual. If you encounter any suspicious behavior or interactions that feel automated, we invite you to use the "Report" feature available within the app. Or reach out to us along with relevant details at support@datemyage.com. While we understand the credit system can be frustrating, it’s designed to help manage the platform's operational costs. Using certain services costs a fixed number of credits that you buy separately from membership. We appreciate your insights and hope others can learn from your experience. If you have further concerns or need assistance, please reach out to our support team to get tips on how to make your credits last and also provide you with your credit expenditure statement.
Do not bother!
Response from developer
Hi hbrtaaer, Thank you for taking the time to share your experience, and we’re truly sorry to hear that you've had such a disappointing time with the app. We understand how frustrating it can be when expectations aren’t met, especially when it comes to pricing and the quality of interactions. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. At the moment, we do not implement any monthly membership with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. Once they end, you should top up your profile to continue your communication. If you feel comfortable, I recommend reaching out to customer support so we could look into your credit history as well as seek clarification on the charges. To maximize savings, consider selecting larger packages, as they offer a reduced rate per credit compared to smaller ones. Additionally, we recommend prioritizing online chat for optimal value. We take allegations of fake profiles and bots very seriously, as our goal is to provide a safe and genuine platform for our members. If you've encountered any issues like this, we encourage you to contact our customer support team directly at support@datemyage.com so we can investigate the matter and address it as quickly as possible. Once again, we’re sorry for the experience you've had, and we genuinely hope we can make things right. If there's anything more we can do, please don’t hesitate to reach out.
Bad dating apps
Response from developer
Dear Nini-z, We truly appreciate your feedback and are sorry to hear about your disappointing experience. It’s important for us to ensure users feel confident in the authenticity of the profiles on our platform, and we understand your frustration regarding the interaction you've described. We strive to improve our verification processes to minimize the presence of fake accounts. Regarding the communication experience, we encourage members to engage in genuine interactions, and we recognize that the speed of replies can sometimes seem unusual. If you encounter any suspicious behavior or interactions that feel automated, we invite you to use the "Report" feature available within the app. Or reach out to us along with relevant details at support@datemyage.com. While we understand the credit system can be frustrating, it’s designed to help manage the platform's operational costs. Using certain services costs a fixed number of credits that you buy separately from membership. We appreciate your insights and hope others can learn from your experience. If you have further concerns or need assistance, please reach out to our support team to get tips on how to make your credits last and also provide you with your credit expenditure statement.
Worst app
Response from developer
Hi Sandadatl, Thank you for your candid feedback. We understand your concerns about the app potentially feeling like a money-making scheme, especially with the prevalence of profiles that appear not to be from the U.S. It’s important for us to foster genuine connections, and we appreciate you bringing this to our attention. Our goal is to ensure that members can easily connect with others in the areas they want, and we're sorry that that wasn't the case for you. We understand the importance of accurate location-based matches, Thus if you are in US and would like to find members there, you may try customizing the Search filters and Let's mingle feature. Moreover, it is important to note that the platform does not offer free services but by simply subscribing, you will be able to unlock and use premium communication services. Regarding any experience or encounters you have had thus concluding such thoughts towards the platform, kindly report it with relevant details immediately to us at support@datemyage.com to provide relevant actions. We are constantly working to enhance the user experience and your insights are invaluable. Thank you for sharing your thoughts, and we hope you find a platform that better meets your needs.
Fake and fraudulent
Want my money back!
Response from developer
Hi DCCG999, Thank you for the review. We're sorry to hear that you developed some doubts about the authenticity of our services. The app assures premium communication services by investing utmost priority in their safety. If there is any specific experience or profiles that led you to such conclusion and you feel like discussing it further, please don't hesitate to contact us along with relevant proof at support@datemyage.com.
NOTHING BUT CATFISHING
Response from developer
Dear Michelle, Thank you for sharing your feedback. I’m truly sorry to hear about your experience, and I’d like to address your concerns: 1. Height Measurement: We understand the confusion regarding height display, Indeed, the platform provides height feature in Centimeter as it is the most commonly used measurement in the mainstream which adds up to the fact that datemyage is an internationally oriented app. 2. Location: As an internationally orientated app, that's why there are a lot of members from all over the world. And we're glad you're enjoying that feature. About some difficulties on setting up location, Have you tried changing it manually in your profile description or in "I'm looking for" section? If those factors are set up right and in line to where you're currently at and still wouldn't work, I would best suggest that you try the manual "Search" or "Let's Mingle" options. Try to broaden your search area (not a city, but a state, etc.). 3. Profile Authenticity:T he app helps connect members and eventually make them great matches. Some members attend professional photo sessions to attain that, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam and report it at support@datemyage.com 4. Credits System: I'm sorry that our credits system has been one of the sources of your disappointment at our website. Using services costs a fixed number of credits. We currently don't implement monthly plans with unlimited access to services. The current subscription concept involves making purchases to get credits to continuously use the services. To make your experience better infused with practicality, Consider bigger credit package, they cost lesser per credit And stick to using online chat, It's cheaper. We value your feedback and want to make things right. Please reach out to our support team again, and we will do our best to assist you. Your experience is important to us, and we’re here to help. Thank you for your patience.