Leave a Review Zoo by Chewy
Sadly, only one star
I enjoyed the app and the dogs I interacted with; however, I haven't been able to post or interact for some time as I was kicked off the app with no way to sign back in. I contacted “support” many times to no avail; there’s been no email response from the “team.” I don’t want to delete a fun, creative app; however, if I can’t use it, I could use the MBs
The developer finally answered my email after this review and corrected the issue. I do enjoy the app and will reevaluate my 4 stars to 5 stars if the problem is truly solved. Should this be a continued issue, I'll also reevaluate back to 1 star. Sending a thank you to the developer for resolving this; I did send my request to the correct address, but my email had changed, so I accept 50% responsibilityShow lessHappy Dog Mom
Developer Response
Hey, pal! We're sorry to hear you're having trouble logging in and would be happy to help. Are you sure you're contacting the right Support email? We respond to all messages within 48 hours. Try reaching out to us again at support@thezoobychewy.com!The BEST Dog app but I need help getting back in
So this app is awesome and my profile name is “TitaThePapillon” I have 100 followers and I got a new device, so when im trying to get back in I can’t because I forgot my email password, so when I got my email password again I can’t login anymore because I put the wronge password too many times! So I finally got in and then next day I got logged out.. and I still can’t put the password even though it’s right because I did it too many times in the past. And it supposed to send you and email but I haven’t got any emails nor my parents? What I’m trying to say is that if you can get me back in or help because I really want to post in my account again and I have lots of pictures I like in there too.. otherwise that, this is an awesome app! Please reply! ):Show lessBella!<3
Developer Response
Thank you for the five star review, pal! We would be happy to help troubleshoot the issues you are having logging into your account. Please reach out to us at support@thezoobychewy.com.Cute app but if you aren’t popular you get ignored
Ok so this app is super cute and I’ve been enjoying it but I just have to say that it’s really unfair that ANY pet can enter ANY category of challenge, I’ve seen people who have had this app for months enter the new crew challenge and get more votes then people who have just joined. Also if there is ever any farm animal challenges I’ve seen regular dogs and cats getting more votes then the horses, chickens, goats, sheep… if there was a challenge for cutest puppies how do you think people would feel if I entered my horse and got more votes then people with dogs? Overall this app would be so much better if it wasn’t just a giant popularity contestShow lessBeebop242
Developer Response
Thank you so much for the honest feedback, pal. We have some improvements in the works for our Challenges that hopefully address some of your concerns! We are always working to improve the experience and we will be sure to pass your words along to the rest of the team.