Phone Cleaner・Clean Up Storage User Reviews

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  • Deleted all of my precious videos.

    I paid for the premium service and it has wiped all of my precious videos. Horrible app and has made me quite upset actually, years of family videos permanently erased.

    Developer Response

    Hello, Thanks for your feedback! We need some more details hence requesting you contact us through our app’s “Settings > Send Feedback” option so that we can discuss more and assist you as soon as possible. Thank you again and have a lovely day!
  • It has error

    This APP does not work as advertised while running the app it comes to a point where it stops and takes you out of the app and from there on it’s impossible to run it - I have tried installing it again but at the it comes to same thing - awful
    There is no email to write to or support service .
  • Just got the new update....

    It won’t open anymore and therefore can’t report the “crash”... so I’m writing it here in hopes that someone sees it. I’ve got way too many pictures on my phone and have been using the app to slowly chip away at the photos I have so I can eventually update my phone. I’ve never gotten the chance even when I cleared enough space due signal issues, but now that I have better internet I need this app to help sort through my images.
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  • Monthly payment not working

    Signed up for monthly payments yet every time i go to delete the images it asks me to pay again, then says I have already paid. How annoying

    Developer Response

    Hello Tor22, Thanks for your feedback. Could you please send us an email through Settings > Send Feedback of our app? We would like to solve your problem as soon as possible. Thank you again and have a lovely day!
  • Crashes at boot

    This app crashes at boot, not usable. Reading the comments of many people having the same issue, and nothing has been done by the developer to fix the problem. Don’t buy, go for another app

    Developer Response

    Hello Ro981, Thanks for your feedback. Could you please send us an email through Settings > Send Feedback of our app? We would like to solve your problem as soon as possible. Thank you again and have a lovely day!
  • Great when it works

    This app is very handy and user friendly. My only complaint, and it’s a big one, is I have had this happen multiple times, where when using the photo duplicity scan and erase, I have selected some 200 photos to be erased as duplicates, only to have the app crash upon selecting the “delete” button, and once I go back into it, I have to start all over. Talk about wasting 30 minutes or more. Not fun.
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    Developer Response

    Hello DMar319, We are extremely sorry for the inconvenience. Could you please send us an email through Settings > Send Feedback of our app? We would like to solve your problem as soon as possible. Thank you again and have a lovely day!
  • Don’t try to fool users!

    I carefully selected about 500 similar photos to delete and it took me about 20-30 minutes to choose. When I hit the delete button, it says I can delete 5 counts limit photos a day. If I wanna delete all 500 photos I selected, I need to try it free and auto-subscribe the app for $9.99 per month. I have no problem with paying that money if I like the app. However, it was very disappointing that the app did not explain that before I select all those pictures to delete. I was upset and decided not to delete those photos and to review here instead. This is my first ever review of the App Store. Very disappointing.
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    Developer Response

    Hello ProperLady, We work hard to meet expectations like yours. The free edit is to make you understand and realize the features of the app. If you are satisfied with the app then please subscribe to use the full version of the app which definitely makes your experience better. Thanks for being with us.
  • Won’t allow me to use most of the app

    It wouldn’t let me use 75% of the app, it kept saying “give us access to your photos and contacts so we can do this” so I'd press the button to go to setting and everything is already allowed, I can’t use most of the app so I just canceled my membership.
  • Duplicate photos cleaning doesn’t work

    I went in and tried to clean my duplicate photos several times. I went into my settings to ensure that something wasn’t blocking it and everything is set accordingly. Plus every time I select the photos to be deleted, it shows there deleting but then it kicks me out of the app. So I go back into the app only to discover that everything that I just selected to delete is still showing.
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  • Stop working

    Mine just stop working I turn my iPad off turn it back on still not working. Any idea why. Thank you

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