Phone Cleaner・Clean Up Storage User Reviews

Phone Cleaner・Clean Up Storage

Brain Craft Ltd

Utilities

Productivity

Reviews Summary

Positive highlights

🧹

This app hasEffectively cleans up duplicate photos and contacts

🔍

This app hasAble to identify and group similar/duplicate items

🚀

This app hasIntuitive and user-friendly interface

🗑️

This app hasAllows selective deletion of unwanted items

💾

This app hasHelps free up storage space on device

Negative highlights

⚠️

This app hasCan sometimes incorrectly identify non-duplicate items as duplicates

🔒

This app hasLimited functionality in free version, requires subscription for full features

💥

This app hasReported crashes and bugs, especially after updates

🤷‍♀️

This app hasUnclear deletion process, can accidentally delete important items

🔁

This app hasPotential issues with syncing and restoring contacts/photos

Top reviews

Leave a Review Phone Cleaner・Clean Up Storage

Won't even open
I downloaded it and when I clicked on it, it opens for about a second then shuts down.
Kittyxatxo
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Won’t work
I purchased the $4.99 premium option. When I try opening the app it flashes and closes. I tried deleting it and re-downloading it without success. It only opens if I do not give it access to my photos or contacts....but that defeats the purpose of having the premium option!! I wrote twice to the developer and other than a “sorry this is happening “ nothing else got fixed. I want my $4.99 back!
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BBL23
5 years ago
Crashes
Updated - when will you fix this then? Give us a time scale

First time user but following 2 attempts to use this app I deduce I am wasting my time. Crashes after 2nd prompt for device access. :-(
Makes me wonder if these app developers actually do any testing at all!
Chr15h
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Worked well, but no longer works
I bought this many months ago, used it to start cleaning my photos, but did not have time to finish the job. Went back to it today and the app no longer works. It opens, displays a splash screen, then closes.
Tra68
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Went from Good to NOTHING
Bought and PAID FOR several features of this app. All of a sudden it stopped working...months ago. Been emailing back and forth with “support” and keep getting promised that it will be up and running again soon and still - NOTHING. NO REFUND, EMPTY PROMISES, and an app that doesn’t even open anymore. NOT HAPPY. NOT WORTH PAYING FOR, took my money and left me with NOTHING. THANKS “Brain” from “support” (yes, it was from a person named “Brain”) for all the empty promises in your emails. For NOTHING. Very disappointing. It WAS a good app but how can I say that anymore? Until they actually fix it like they’ve been promising, I will not rate this app for anything positive. Thanks a lot....NOT.
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NadineMichelle
5 years ago
Bought Premium, Stopped Working.
I bought the premium for the features, then I used them and it worked fine, but the next time I tried to open the app it just closed itself immediately after displayed the app icon. I uninstalled and reinstalled but the app still does this, and the only way for me to reverse from premium to standard is to do it in-app, so I can’t even get my money back for an app that doesn’t work.
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Athena N.
5 years ago
Just paid and not works no
Don’t waste your money. Keeps crashing!
Silverytea
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Crashes Forever
The App is crashing forever and did not open a single time.
Can you please fix it?
Jwaleet
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
App bought a while ago and now not working
I bought the app a while ago and it worked perfectly. Tried it tonight and keeps on closing on my iPhone. Please can you advise when this will be fixed? Extremely disappointing!
Jmdt1795
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Crashes immediately on opening
With iOS13 the app opens and immediately crashes. Such a disappointment, especially as you’ve had since October to fix this bug.
Chlo’16
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.