Phone Cleaner・Clean Up Storage User Reviews

Phone Cleaner・Clean Up Storage

Brain Craft Ltd

Utilities

Productivity

Reviews Summary

Positive highlights

🧹

This app hasEffectively cleans up duplicate photos and contacts

🔍

This app hasAble to identify and group similar/duplicate items

🚀

This app hasIntuitive and user-friendly interface

🗑️

This app hasAllows selective deletion of unwanted items

💾

This app hasHelps free up storage space on device

Negative highlights

⚠️

This app hasCan sometimes incorrectly identify non-duplicate items as duplicates

🔒

This app hasLimited functionality in free version, requires subscription for full features

💥

This app hasReported crashes and bugs, especially after updates

🤷‍♀️

This app hasUnclear deletion process, can accidentally delete important items

🔁

This app hasPotential issues with syncing and restoring contacts/photos

Top reviews

Leave a Review Phone Cleaner・Clean Up Storage

Steals money from you
This app does not do anything for you unless you pay a monthly fee or use a free trial which after 3 days charges your card. Pretty standard practice BUT this app provides no visible way to actually cancel you membership. Besides that obviously terrible flaw this app doesn’t even help you with pictures(I have not used it for contacts). This app can not distinguish a picture of a cat from a car it is just absolutely terrible. I have multiple pictures I actually do have duplicates or higher/lower resolutions of and instead of detecting those it brings up a huge list of over 200 obviously and visibly different images that are clearly 1 off original photos with no similarities or pattern, not in lighting, not in colors, and not even subject matter. I wish I could rate this app 0/5 but unfortunately 1/5 will have to do.
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Dslow0
5 years ago
Developer Response
Hello!! We work hard to meet expectations like yours. What you wish from our app, any better idea to enhance our feature please share with us. It helps us to move forward. If you have any suggestion please send an email at braincraftltd.info@gmail.com Thanks for being with us.
It was okay at first
I did kinda enjoy it a bit however, it deleted a LOT of photos that aren't even similar. and I had a subscription to being able to delete more photos etc for a good month or so. I didn't use the app as much as I thought I was going to so I cancelled it. It said that my subscription will be cancelled but I can still have the features till the 20th of November. So I tried opening it to see if I did have some useless data on my phone and it won't open anymore. I want my $8 back for just this month to be honest cause I have 7 more days to use the feature till I can't anymore but it cut short 'cause it wanted to act stupid and not open.
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Ixnne__
5 years ago
Cleaner
Cleaner is not working with the latest iOS ie 13.2.2
SJ ios
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Faulty
Purchased it and 3 months later it just crashes
David&alyssa
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
READ.... DO NOT let this company scam you.
This company is a fraud. They will take your money. Apple should hire teams to make sure companies or individuals can’t scam you. Brain Ltd is not a legitimate business. Refund all that have bought. I tried this several times on phone and iPad. Deleted app and still same thing. Zero happens. If a company gets 10 bad reviews should have to pull app until fixed. I hate to give it one star it won’t let me give a 0. So here is the official score ZERO
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FlyerAF@
5 years ago
It simply doesn't work. At all.
I purchased the contact option and if doesn't do anything. I can select contacts to be merged, but it will not merge them. Bulk merges? Forget it. I either get a spinning wheel that literally "worked" overnight with no results. Contacted support and received a message that they don't work Fridays or Saturdays. If my issue is resolved I will amend the review, but as of now it isn't even a one star app.
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Dodgejackson
5 years ago
Crashes every time
I downloaded this onto an iPhone 8 Plus running iOS 13.2.
I have tried to run the app but it crashes in less than one second. Repeated attempts all ending the same way.
Mr Steve 77
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Crashes on launch every time
This app crashes on launch with iOS 13.2...
Waylon_69
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We are currently working on the app and it will be an update very soon. We would like to solve your problem as soon as possible.
Read the reviews but.....
Everyone says this has been good when it works but it’s obviously not been updated to the latest version of Ios. Thought that would have been fixed by now but NO!! Developer keeps saying ‘thanks for the feedback’ - a better response would be ‘....I’ll fix it by......’ I the meantime DON’T bother
graybones
5 years ago
Developer Response
Thank you for your feedback!! We are extremely sorry for the inconvenience. We would like to solve your problem as soon as possible.
Very Buggy, not usable
Like the idea of this app but very buggy and glitchy. Takes forever for all of my photos to load (I have 58,000+) then once it finally loads all of them 15 minutes later I click the first set of duplicates to review and then nothing pops up then the app quits and shuts down and when I reopen it I have to spend another 15 minutes loading everything again, only for it to force quit on me again. Frustrating.
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slh917
5 years ago