Leave a Review Akuvox SmartPlus
Doesn't work with VPN
Sadly, if I am expecting a delivery I have to turn off my VPN in order for this app to work. That's only okay if I know the approximate time I will be getting a delivery!CrankyinCanada
Sends telemetry data to Chinese IP address
See titlejac1c
BROKEN
My building installed this system a few months ago. Unfortunately trying to contact a Property Manager is near impossible, so the fact that the app suddenly stopped working leaves me with no options. Last night it said my account had expired. Now this morning it’s working again, but my account information doesn’t work anymore. I’ve tried numerous times and it will not send me a reset email. Every time I try to login it locks me out for 5 minutes. I think at the very least it should send the email to reset your password, considering I get a pop up saying “Email Sent Succesful”. BROKEN. Literally makes it difficult to access my HOME. Horrible.Show lessjess 💁
Horrible system
I wish I could rate this lower than a 1.
A call comes in, it takes 30 seconds to see the image and then you try to talk to the person at the door and they don't hear anything. The delivery drivers leave by the time any connection is made. This is with 1gb internet speeds, it's literally an unusable app.Show lessAndrewmau5
Apple Watch
Doesn’t work with Apple Watch while our old system did.rgj je rdhhy eh
Not ring sound anymore
Please fix this the app it not maje the ring sound anymore. Only vibrates but not sound. It happens on both of my phonesEsteban120
Offline issue
Unable to use since 2 weeks now. Keeps saying that it’s offline and to reboot. Nothing in the user manual either.DorisMTL
Doesn’t obey Do Not Disturb Settings
We use this at a space I work at. If I have Do Not Disturb enabled or even a custom focus mode specific to this app to block notifications, the phone still vibrates when someone rings the door. The only way to disable it is to turn off all notifications for the app which is annoying to do every time I’m off the clock.
Plus sometimes it just stops working and you can no longer monitor the door as the camera goes black. The only way to fix it it’s to physically go to the location and power cycle the unit.
It’s a piece of junk, both the app and the physical keypad/camera.Show lessLunacali
Developer Response
We would like to extend our apologies for the difficulties you have experienced while using our app. We are aware of the issue with vibration still occurring in Do Not Disturb mode and we will be addressing it in the next version. Regarding the problem you have encountered with the camera not working, we appreciate your feedback and would require more detailed information to resolve the issue. Please submit a ticket at https://ticket.akuvox.com/ or contact your service provider or installer for further assistance. We understand the frustration that this might have caused and we are committed to delivering a better experience for our users. Thank you again for taking the time to share your feedback.Convenient access control
The Akuvox SmartPlus app‘s access control feature has made managing access to my property incredibly convenient. I can great access to visitors or delivery personnel from anywhere with just a few taps on my phone. The app also allows me to view access logs, so I can keep track of who has entered my property and when.Show lessGerry Lin和打火机大姐大姐版本
Simplifying My Daily Routine
The Akuvox SmartPlus app has made my daily routine so much simpler. I no longer have to worry about forgetting to bring my keys or IC card because I can release the door on my phone. Additionally, I can speak to the food deliveries on the app when they're talking through the door phone, so I don't have to walk to the door when I'm busy.Show lessAnniyiiiiii
