works great
great innovation
Unable to open anymore
Since the update, I am unable to open the app on the iPad. The newer version does not support apple products. I have tried on many devices and it only works on an ipad that has not been updated.
All good
Nice working app. I like use siri for door opening.
Drains Battery Constantly
Every morning I wake up, my iPhone battery is much lower than expected. I do not charge my phone at night. For example, last night I went to bed, the phone was as at 100%, but seven hours later I wake to 75% charge. After checking Settings -> Battery, it clearly shows that every hour SmartPlus used 1h of the battery doing Background Activities using 95% of the battery each hour. I even killed the app and restarted my phone before I went to bed last night—all to no avail.
I cannot recommend this app due this issue.
I cannot recommend this app due this issue.
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Doesn't work with VPN
Sadly, if I am expecting a delivery I have to turn off my VPN in order for this app to work. That's only okay if I know the approximate time I will be getting a delivery!
Sends telemetry data to Chinese IP address
See title
BROKEN
My building installed this system a few months ago. Unfortunately trying to contact a Property Manager is near impossible, so the fact that the app suddenly stopped working leaves me with no options. Last night it said my account had expired. Now this morning it’s working again, but my account information doesn’t work anymore. I’ve tried numerous times and it will not send me a reset email. Every time I try to login it locks me out for 5 minutes. I think at the very least it should send the email to reset your password, considering I get a pop up saying “Email Sent Succesful”. BROKEN. Literally makes it difficult to access my HOME. Horrible.
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Horrible system
I wish I could rate this lower than a 1.
A call comes in, it takes 30 seconds to see the image and then you try to talk to the person at the door and they don't hear anything. The delivery drivers leave by the time any connection is made. This is with 1gb internet speeds, it's literally an unusable app.
A call comes in, it takes 30 seconds to see the image and then you try to talk to the person at the door and they don't hear anything. The delivery drivers leave by the time any connection is made. This is with 1gb internet speeds, it's literally an unusable app.
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Apple Watch
Doesn’t work with Apple Watch while our old system did.
Not ring sound anymore
Please fix this the app it not maje the ring sound anymore. Only vibrates but not sound. It happens on both of my phones
