Leave a Review monday.com
5 Stars on Desktop - 2 Stars as a Mobile App
Love this program! So incredibly intuitive, great for collaborating, and very approachable pricing for small teams like mine. I was able to onboard myself onto this app and bring my team with me with about 14 days steady work and very little forum surfing.
If I had to offer any critique for someone thinking about onboarding to this app... If your work is largely done or managed while on iPhone or iPad, avoid this program. In my opinion, the mobile app is far too watered down compared to the webpage. It’s borderline unusable for anything beyond simply reading tasks.
When I got onto this program I was hoping for a similar experience to app like Slack, only in the sense that the mobile app, the desktop app & the webpage are identical. If you’re hoping for something like that, don’t get too ingrained in this software. Hopefully they update this as time goes on.
The saving grace is that the Webapp and desktop app is stellar !Show lessfossy foss
Interface and My Inbox are incredibly lacking
Monday is a great tool, with some great abilities to manage workflow and offers some great board templates. However the UX and Interface of both the web app and mobile app are lacking as it’s too broken up and not easily visually accessible unless you really optimize view columns. I hate the sub task view structure. The mobile app almost feels like a reskinned and more robust excel sheet.
Migrating over from Asana as an organization made sense, but now dealing with the lack of in platform notifications, and “my inbox” feature many of us are not able to view tasks that have been “assigned to me”. Which is really becoming a problem.
Apple is to Microsoft in comparison Asana is to Monday...not sexy and not new user friendly. 🥴Show lessDesMed
Developer Response
Hello, thank you so much for taking the time to share your thoughts and help us understand your experience with the platform. We'd love to learn a bit more about the issues you're experiencing with your inbox specifically and see what we can do to help! Could you please contact our support team at support@monday.com? We're there 24/7 and look forward to hearing from you! Thanks so muchIt is ok, needs work.
Generally the app functions ok. The issue I have is that you cannot edit comments / sub tasks you have added with this app. So basic functionality is missing from the app in my mind.
Please add support for editing / deleting updates and sub tasks. My employer is looking at this for the team and to be honest while it seems very flexible in many ways the mobile app seems like an after thought. Mobile devices have been in widespread use for 10+ years now, this app should be better. Needs some work to make this usable on a regular basis and I will stick with a full functioning task manager for now (TickTick).Show lessTim Delier
It rarely works
The app functionality is not as good as the desktop version. Most days I just get a white screen when I open the app, with greyed out areas where content should be. Other days it shows the dashboard menus but they can’t be clicked. And yet other days the features will suddenly stop working.
Just like the desktop version, there is always an issue with the time tracking widget, but it’s harder to refresh on the app (on the desktop version, the issue normally rights itself a few seconds after hitting the refresh button. Sometimes it has to be refreshed more than once though)
I keep trying the app though, because I really appreciate the desktop functionality.Show lessKJ Chi
Difficult to reach customer service
Even though the plan says that I have 24/7 customer support, I’m on day 10 of trying to fix an integration issue with dropbox. I run an immigration law practice so with frequent changes in law, I need prompt responses from a software creator. I have contacted Monday 5 times through emails requesting a simple phone call, yet they continue to email back and forth and do not provide a phone number to speak with a live person.
If you’re not a tech saavy person and will need any kind of customer support, I do not recommend this program. You will be stuck in an endless cycle of emails when something can easily be resolved with a phone call.Show lessJohannamtorres
Not working for iPad :( Very Annoyed!
I use this application on literally all my devices, iPhone, MacBook, Desktop, iMac at work, etc., but every time I download the app on my iPad it seem to not load anything. If I try waiting for it to load, nothing appears. When I try and go to look at my dashboard it closes itself like I never even opened the application. I would love you be able to use the app on my iPad like I do my iPhone because then I’d be able to get all my notification on here instead of my phone, which I use for personal stuff and would rather keep it that way... It seems impossible when the application closes itself. So i guess I will just use it with safari and turn email notifications on... Cool more unnecessary emails....Show lessHis_Kitten9895
Great for CRM
I like this app a lot. I was recently tasked with finding a CRM application that met my company’s needs. After a 14 day trial with this applications and others, I felt this one had the most capabilities and features that would replace excel as our CRM tracker. They gave me 7 extra free trial days which I really appreciated, but our vp asked me if I could maybe get 7 more to get 14 extra days so that they could use the application after the demo I gave them. Hopefully they say yes, but all in all it’s a good app and so is the computer one. I recommend and the support is helpful and nice as welShow lessLexmarcheese6
The App is Good But Could Use a Few Updates
The app is convenient to have on a mobile device. I like the fact that I can see boards as a list and manage tasks on the go. However, some of the features do not work in the app mode. For instance, formulas don’t work. I have to switch to desktop mode on Google Chrome or go to my computer to see the results of a formula. Also, links appear like text, so I have to copy and entire link and paste it in Safari to open the link’s address or website. A few updates to fix these bugs would be good.Show lessIdy557
Great App...Please update on Mobile 🙏👊🙂
I like the functionality behind this app, but it is somewhat clumsy for mobile formats. Would be cool if it could be used in a list type format on mobile. I would love to have to option to see all my lists under a certain board on one screen. Switching between different ones. The setup on the desktop is fine and allows this function, but there doesn’t seem to be that option for mobile.
Also, would love to the automation for a owner of a pulse to to have that pulse be synced with an alternate list. (For instance, when assigning a task in one group, that pulse appear in a general to do list and can marked done on both simultaneously.)Show lessRogerJCampbell
Developer Response
Thanks so much for the feedback and the great ideas! We are always looking for ways we can improve our app! We would love to assist you with finding the perfect solution for the automation you wanted to add. Please email us at support@monday.com and we would love to help you there.Nice app
We used this to organize our efforts making face shields for doctors during the peek of the ppe shortage. It worked great and was very helpful. It’s basically a spreadsheet program which was great for us because we all basically live on spreadsheet. The ability to assign privileges was not very intuitive but it worked great once we figured it out and the ability to see the change log was helpful when we had someone decide it was a good idea to delete our data. Overall a great program. I would highly recommend it.Show lessCoreyh55
