Interest rate is nuts
I had an issue with my brakes around this time in 2023. And i had to set up a payment plan through flex shopper. If you don’t pay off the payment within a few months they have a 65% interest rate. Which added hundreds of dollars to my account. Recently, i finally get close to paying off my account and they added 2 more payments on my account. I called and asked about it but who i spoke to was hard to understand. He tried to explain the best he could but he had an accent I couldn’t understand. I was told i was being transferred to a supervisor but the call ended. I wish i had took a screenshot of the balance that my account was showing but I didn’t think this would be an issue. Please don’t get debt through this if you don’t have to.
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Good Idea - Poor Execution
I was approved and my order is still currently under review two days later. No where on the app does it give an idea of how long the process takes but I was told it could take 20 minutes up to an hour. That clearly isn’t the case. There’s no way to cancel it either.
worst service!!
Nobody know anything, I paid of my leases and I still got charge twice!!! I happen one time and I gave anothe opportunity and it happen again, I don’t understand, when I call to find out one person gives me one amount, another person tell me another amount, another person say something else, nobody is organize and nobody know anything when is time for extra payment that I got charge
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Great Service
I can actually speak to a U.S based agent. I was able to get tires on my AWD vehicle when I popped my tire for the first time ever and didn't have money to buy one tire, let alone TWO.
Terrible customer service
The guy at the tire shop that convinced me to sign up for this crap shoot company said it would be simple to call and get them to change payment frequency because it put me on weekly payments even though I’m the application I very clearly put I get paid biweekly then when I call they guy says apparently you have to jump through hoops to change the payment frequency and when told they should make sure they’re sales reps should be more knowledgeable on the matter he says “well they don’t deal with the contracts so they wouldn’t know” then why are they telling people lies about it if the “wouldn’t know”
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Good app, slight glitch
The app is a good app and moderately easy to use. I had a few issues with submitting my information causing an error message that lead to me having to contact Customer Service. I’m not sure if it was the internet connection as to why these issues occurred, nonetheless, both ladies were very pleasant and helped me through the process. I’ve used Flex (Shopper) Tire previously, this is my 2nd time using.
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This company is Full of Liars
My friend and I were having car problems and they were able to pay the bill and we had 90 day same as cash. First, they took funds out of my checking account and never sent me a notice or receipt for Anything. Then, when it came close to the 90 days, we were on the phone with a person who said her name was Alexa, that we would be able to call and get a seven day extension. I called and was told by a guy that was working, I would have to call them back the next morning, which would be a day after the 90 days. Well, I called for the extension and was told that they don’t do seven days extensions and there’s no one there by the name, Alexa. The lady also told me that I now have to pay $1100 instead of the $395 that was left.
Well, we got in touch with a supervisor and this person was able to help us out with paying the $395 remaining balance. However, she also said that I have two pending payments and if I were to stop the payments, they’ll reopen the account and I would have to pay the full $1100. All day, I never had a pending payment for them until late at night and the payment wasn’t even pending in my account, AFTER they took the money from my friend’s account to pay them out.
We’re NEVER doing business with them again and I HIGHLY Suggest that you don’t either !!
Well, we got in touch with a supervisor and this person was able to help us out with paying the $395 remaining balance. However, she also said that I have two pending payments and if I were to stop the payments, they’ll reopen the account and I would have to pay the full $1100. All day, I never had a pending payment for them until late at night and the payment wasn’t even pending in my account, AFTER they took the money from my friend’s account to pay them out.
We’re NEVER doing business with them again and I HIGHLY Suggest that you don’t either !!
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Mavis tires
Made a reservation and was taken in for my service immediately. Staff was very friendly and courteous. Will highly recommend them to all my family and friends.
Service
Very friendly and helpful at Mavis in whitehall pa.
Very Professional
I came into Mavis after my car was stolen and I had to replace the spare. The people at Mavis were so understanding it made my bad situation so much better