Delete this
Shouldnโt even be a thing
Please change
Response from developer
Hi there, thanks so much for taking the time to provide feedback. Based on your feedback, we will be reducing the size of the cells in an upcoming app update - thank you for your patience!! I'll also take your feedback on the "last seen" to the team. In the meantime, you can still view when a device was last seen by going to the device's details page, and navigating to the "Network" section. If you have any additional comments, feel free to send us an email at mywifi@telus.com, we'd love to continue to hear from you!
Terrible
Response from developer
We're so sorry to hear that you experienced issues with our app! Can you please email us at mywifi@telus.com with information about the internet issues through the app? We would like to try to understand better so we can fix the problem. Kind regards, your TELUS team.
Horrible.
Response from developer
Thanks for taking the time to write a review - we're sorry to hear that you do not enjoy the pause Wi-Fi features! We are always working to introduce new, more robust features into the app that will allow you to have more control over your home network, even if you do not wish to pause devices. Stay tuned for these releases, hope you will give the app another chance in the future! Kind regards, your TELUS team.
ok
Response from developer
Thank you for the review! Happy new year. Kind regards, your TELUS team.
Ugh
Response from developer
Thank you for your review. We want to ensure we are creating user-friendly apps that improve the lives of our customers. If you have specific feedback on how we can improve the app to be more customer-friendly, please email us at mywifi@telus.com. Regards, your TELUS team
Great App but could use some additional features
Few things that could improve the app even more:
- Pausing is still taking considerable time - if possible improve response time to pause wifi devices
- Landscape mode for iPad, this is one thing I hope TELUS focuses on - as i have a Smart Keyboard, and has been a pain to use portrait mode
- Integrate Firewall rules into the app, bit odd that wifi app has great integration with the Telus routers, but lacks advanced settings
- Additional Wi-Fi visibility - a overall view like on the router portal that shows boosters/router and which devices are connected to it. Currently in the app, shows all devices and where they are connected to, would be great if i can filter to a booster and see which devices are connected to it. Would help with troubleshooting
- Signal strength per device - would be great to see signal strength per device to assist with placing hubs around the house
- Scheduling of device wifi connections - ability to schedule devices for screen time. I currently have to use the router portal to set screen time for my kids devices, but would be a lot more useful to have this ability in the wifi app
- Usage report - Some usage statics for either overall egress/ingress traffic or per device usage. Would be helpful to see how much traffic is being used, and by which devices.
Response from developer
Thank you for the review. We genuinely appreciate user feedback as we evolve to make the My Wi-Fi app as user-friendly as possible. We continuously are working to improve the performance of our app features and add new capabilities. Stay tuned for more improvements and features! If you have additional questions or require specific troubleshooting support, email us at mywifi@telus.com. Regards, your TELUS team.
Horrible
Response from developer
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team
Control freak
Response from developer
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team
