MyDART Des Moines User Reviews

Bytemark, Inc.

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I love Dart

If not, for Dart, I would not be able to do all that I do, go everywhere I go! I am in a wheelchair and am able to utilize the ParaTransit program. It is $3.50 to go one way within the city limits, I am able to get to all of my appointments mostly on time they do get very busy. The drivers Are very friendly.
I used to take the 72 to Mercy One Health and fitness but they cut back on that route and now you have to take the 72 to Valley West and get on the 52 to get there so I pay seven dollars to get there and back so that makes it a little more of a talent but it’s still very helpful.
If they keep cutting back it will be harder for people to get places, I’m the lucky one that has transit as a back up
Thank you, Dart
Thank you, dear drivers

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Gma Smith

6 days ago

Response from developer

Thank you so much for your review! We appreciate your continued support.

My Dart rides on public transportation

Pretty easy to use after you read the directions and call customer service. They’re very helpful and efficient text I do need more para transit drivers

Fightingtostayyoung1957

3 months ago

Response from developer

Thank you for your review! We appreciate your feedback!

GREAT SERVICE

I’ve been without a car for 4 months and DART has been a lifesaver in allowing me to get around. It is great value for the money. Everyone should try riding the bus. It is an excellent service - and essential for many of its users.

vduhfrdc

4 months ago

Response from developer

Thank you so much for your review! We appreciate your continued support.

Can’t pay for fares without signing up for an account

In an annoying move to get discounted fare to the Iowa state fair dart is forcing you to buy tickets through the app. Totally fine. I go to buy now and it won’t allow you to use your cc or wallet unless you ‘sign in’. I’m sorry dart I’m not giving you my email to spam me to buy a bus ticket once a year. Please change this immediately.

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Verdell5182

5 months ago

Response from developer

Thank you for your feedback! At this time we ask for account creation as we have frequent riders. We understand your feedback and will relay it to developers for future consideration.

2024 Iowa Fairgrounds

Taking the park and dart bus to the fair was easy. This takes all the hassle out of finding a parking place. The price was excellent. I used the app and saved 50%. The pickup and drop off was perfect. I will do this again.

CB 987$

5 months ago

Response from developer

Thank you for the review! We are happy to hear you had a great experience with our app!

State Fair Rides

Thank you for providing ride services to the Iowa State Fair. I downloaded the app and bought tickets for our group for half price. Going to the Fair is extremely expensive (Food, drinks, shirts etc) . However Dart has kept their price affordable. Thank you! We will use your services again!

Grandma GLB

5 months ago

Response from developer

Thank you for the review! We are happy to hear you had a great experience with our app!

App is very unstable and reliable

I like the app it’s very easy to understand and has great prices only problem is that routes get confusing but then you can understand then easy

Riley current

6 months ago

Response from developer

Thank you so much for your review!

Terrible App

The app user experience is horrible.
To change your password, you have to know that the app in your password manager is called bytemark or something.
When you have to change your password, you don't want to have to deal with deciphering where to find your password once you've saved it to your phone. Unacceptable for an app that is to provide transportation for those who really need it. Simply lazy and unacceptable.

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longtime citi user

7 months ago

Response from developer

Hello, Bytemark is the app developer for the app. This is listed on the app details and in the app store. If you have further questions please reach out to support@bytemark.co

It’s okay somewhat

I rate it a four because it keeps kicking me out of the app , I t used to not do it but now I’m not quite sure why.

cockroach468

8 months ago

Response from developer

Hello, This issue should now be resolved. We apologize for any inconvenience.

Frustrated

I have uninstalled and reinstalled but the apps keeps giving errors. Could someone please contact me? Thanks.

UPDATE:
I have contacted customer service, and the problem is still unresolved.

Buffalo on the South