Writing needs to be gone
The app feels sluggish. And I’m on an iPhone 14 Pro Max. Come on.
I pronounced the word стоит again, good enough. Need to say, move on. My answer is good enough.
You need to be able to save the current text as a card in photos. That way I can read it later or use it with CHATGPT.
If this what you still can’t get right after 4 years, you’ll never get it right in 4 more. I doubt any improvement like I mentioned will occur in a timely manner.
Response from developer
Hi! Thank you for sharing your detailed feedback. We understand your frustration, and we sincerely apologize for the inconvenience you've faced. We’re constantly working on improving the app and the user experience, including addressing the concerns you raised. Your feedback will be forwarded to our Development team for further consideration. In the meantime, feel free to reach out to us at support@ling-app.com for any immediate assistance. We appreciate your patience and are committed to making Ling better for you and all our users. Recyl.
Glitch
Response from developer
Hi! Thanks for learning Thai with Ling. I am happy to hear that you are enjoying the process of learning a new language with us, even though you are experiencing a known bug. Please try to delete the app and reinstall it, so that you can force the App Store to give you the most recent version of Ling. If that doesn't work, try our "universal" app by Googling Ling App App Store, as that will have our most recent software available. If you have any suggestions or questions, email me anytime at support@ling-app.com, and we will get back to you within 24 hours. Cheers! Nick
Works for the first few modules
**The company released an update that is unusable on iPhone. They are well aware of this and refuse to refund or roll back. DO NOT BUY.
Response from developer
Hi! Thanks for writing a review of Ling, even if I wish that you had had a better experience with us. I would love to hear more details about what happened to try to help you in any way possible. Please email me as soon as possible at support@ling-app.com. Cheers! Nick
What happened to the sentences?
Overall, I am very disappointed i with this app. The vocabulary given to learn, and the order doesn’t make sense to me. Why are we learning how to say German, Germany, Japan, Japanese, etc in the first lesson??? It is maddening how many lessons you have to go through to learn the word for today.
Many times words are presented as new vocab, when they were already used in previous lessons.
The review is very bad. Needs some sort of flash card UI. In the least, the English and Thai words should be separated. You don’t need pictures in the review. The point of the review is to try and memorize the words. Hard to practice when the English and Thai words are side by side.
Why can’t I, as a paying customer, use the app offline. Not being able to practice on a 15 hour flight is a bad user experience.
All in all, this is perhaps the best app for learning Thai, but it’s not very good.
Please work on improving it. It has gotten visually better in the last few updates. I’m counting on you. 🥺
Response from developer
Hi Bob! Thanks for writing a review of Ling. I am sorry to hear that you have not enjoyed your language-learning journey as much as we had hoped. I would love to hear more feedback as we do have a dedicated team of developers and language experts working tirelessly to make Ling the best language app; so please email me at support@ling-app.com. Cheers! Nick
Highly recommended
Response from developer
Hi! Thank you for taking the time out of your day to write a review of Ling. I am glad that you love the learning process with Ling. We try to make the journey fun and engaging to help you learn in a more memorable way. If you have any suggestions to make us even better, please email me at support@ling-app.com. Cheers! Nick
Unstable
Response from developer
Hi There, Thank you for the review and the kind words, it's great to hear that you enjoy how Ling teaches you languages The app requires a constant internet connection to stay active. If you could please mail me at support@ling-app.com I can investigate this issue further with you as I would love to help resolve it. Hoping to hear from you soon. Cheers, Rob!
Great so far!
Came here to learn Thai, I find it very helpful with others apps for more reading, learning alphabet or simply translate things. Base for all of those.
I also starting Norwegian and I can see the same pattern of learning, don’t know yet if that’s gonna help or get my mind more messy than already with other three fluent languages. We’ll see! Thank you for this app :)
Response from developer
Hi! Thanks for learning Thai and Norwegian with Ling. I am happy to hear that we enjoying the process of learning new languages with us. I am confident that as you continue to learn through our lessons and our review tab, everything will click for you to go from 3 languages to 5 or more languages as you have unlimited access to all 60+ languages that we offer with your subscription. If you have any suggestions or questions, email me anytime at support@ling-app.com, and we will get back to you within 24 hours. Cheers! Nick
Language setting
Response from developer
Hi Sanjio! Thank you for taking the time to write a review even though we wish we had received a higher rating. You're right, Mandarin is the most widely spoken Chinese dialect and is used across various regions, including mainland China, Taiwan, and Singapore. The written form of Mandarin can be in either Traditional or Simplified Chinese characters, depending on the region: Simplified Chinese is used in mainland China and Singapore while Traditional Chinese is used in Taiwan, Hong Kong, and Macau. I have brought the case with the Traditional Chinese course flag to my development team's attention. If you find anything else wrong, I'd love to hear from you at support@ling-app.com. Cheers! Nick
AI learning could be introduced but very good customer service
However, we only learn what’s in it, and not focused on the questions I got wrong etc (like how Duolingo does), so this could be a good improvement if they could introduce AI into this app.
The reason why I dedided to leave a comment is, when I updated the app, it was reset, and although I’m a prescriber, I couldn’t access more than lesson 1, which is free.
I contacted the customer centre, I didn’t have to wait for even 12hrs to get a reply, they adjusted it so it was linked again.
What a smooth help I received!
Thanks Rob from the support centre :)
Response from developer
Hi Seata, Thank you for your thoughtful feedback and kind words! Your suggestion about introducing AI to focus on areas that need improvement is fantastic. We've discussed incorporating AI into the app and believe it's a promising direction. However, we want to ensure that any AI implementation is done correctly and ethically to enhance your learning experience without compromising quality or privacy. Regarding the issue you experienced after updating the app, I'm glad I could resolve it quickly for you. If you have any further suggestions or need assistance, please feel free to reach out. Thanks again for your feedback and support! Cheers! Rob
Easy to use
Response from developer
Hi there! Thank you for the kind review of Ling. I am elated that you have been enjoying learning Thai with us. We try to make the games within our courses to be engaging and fun so that languages can be easy to catch on and I am glad that you are finding our app this way as well. If you ever have any questions, concerns or additional feedback, you can email me back anytime at support@ling-app.com. Cheers! Nick
