Do not a code to creat an account.
I can’t create an account . Tried many time to send a code to my phone and email. What should I do?
Worthless
The app does not recognize your email when keyed in. It does not send codes to your cell phone. Big fat failure of an application. Waste of time and energy to setup. Stay away from this as it might be corrupt and hurt your device.
No
Just got this app referral from my dentist and it is awful. It would take forever to send me a validation code then say it was not valid. It would not accept my password when I finally was able to login, and after the validation code coming back as not valid again to reset my password, I just couldn’t care anymore.
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Can’t even create an account.
Entered user name and PW. App want me to verify a code they text. Five minutes waiting, I hit resend, repeat again. Code arrives - enter- says invalid code. Repeat twice all codes invalid. Give up but codes keep coming in about 5-6 minutes apart. I stop hitting resend thinking it resets the timer and only the final code will be valid. I try each code as they arrive but all invalid. It’s now 17 minutes since the last one. Last was invalid and I don’t want to play this game any more.
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Useful, but…
Concerning that it found my dentist from my email. That means ANYONE could find which dentist I used just by trying my email. Sure, they couldn’t get into the account without additional steps, but this first step breaks confidentiality.
Create Password isn’t integrated with iOS passwords suggestions. I had to create an entry manually in password manager which was fiddly since the website address is not obvious. They are not alone in making this mistake, but why? It seems so easy to get it right.
Create Password isn’t integrated with iOS passwords suggestions. I had to create an entry manually in password manager which was fiddly since the website address is not obvious. They are not alone in making this mistake, but why? It seems so easy to get it right.
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Payments
Payments not working on app.
Pretty low quality
App is not easy to use. Also lists functionality like paying a bill that are not in the app. I realize this may differ between Dentists but it shouldn’t be listed as a feature.
App never works
My children’s dentist office uses Modento and all of my appointment reminders come through the app. I filled out all of our initial paperwork through the app. Since our first visit, the practice no longer shows up on the app as an option so I cannot confirm appointments, update forms, etc. Yes, they still use the service as we still get reminder notifications. When I click the notification from my screen it asks me to find the practice to get started and the practice just doesn’t show up. Incredibly frustrating.
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Can’t easily switch to other practices and can’t use the same email for the different practices
So there are a couple of dental places near me that I go to. I don’t stick to one because sometimes they just get busy. I’d like to be able to login to different practices with the same email but it just keeps saying that such email is registered for another practice and won’t let me register. Also there’s no easy way to switch to another practice. Essentially I can only be registered to one place at a time. Or use different emails. Very inconvenient.
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Deep Cleaning
Excel Dental Hygiene Specialist performed an amazing service on my teeth and the staff provide excellent customer service at a very affordable rate. It is comforting to know there are still providers that are concerned about their customers and their health. I am a Teacher and I recommend the Missouri City Texas practice highly of you live in the Houston area.
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