Brain Damage
This app is not quick and easy...especially on your phone. Too much info needed to add guests.Infringement on privacy. I liked dwelling live app much better!
Awful. Only use because of HOA
This app is barely works at all. I am surprised Apple allows it in the store with the number of bugs it has. Most of the time you have to add visitors multiple times to make it actually add them. The interface is confusing and clunky. Removing a visitor doesn’t work. It doesn’t detect you are adding a duplicate visitor. The list goes on. My 14 year old son could write a better app.
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App Hardly Ever Works
Now the app won’t even load. Before the app wouldn’t save the login information or allow me to even login (even after I went to the clubhouse to get password reset because it would t let me in with the password I had been using). At one point it would let me log in but would t let me add visitors. I absolutely hate this app.
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Trash
Look at other reviews. Any property manager or HOA using this app should be fired or voted out.
Response from developer
Hello Can you help us with what error you have to help you?
ISN APP
2.14.20 latest update(5/22/23) is not working. Cannot sign in.
Response from developer
Hi, we'd like to be able to help you. Please send us the community name to the mail address isndeveloper@gmail.com to validate the access
Freezes
Constantly freezes. Rarely cooperates. Invites to permanent guests only valid for 1 week.
History erased with app upgrade
My history erased and does not register any new visitors since the Nov ‘22 app update. I’ve logged out of the app and logged back in multiple times and doesn’t work. This issue is across 3 different phones / devices so I know the issue isn’t with my phone.
New address
How can anyone set up an account?
Response from developer
Hi, your community administrator has to contact ISN Security Network
Difficult to use
Poorly designed & difficult to understand & use.
Response from developer
Hi Jmprimo. We are working to improve ours app. If you has some feedback you could send us to support@isnsecurity.com or +1 866 863 8900
Poorly functioning
App at first allowed me to use to designate access for guests and vendors, but today won’t even launch. Despite entering the correct credentials the app won’t load. Hasn’t worked in more than a week!!!
