Free
Click to generate a QR code for easy access to the app on the App Store

Details about myPhonak

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • April 22, 2018
  • November 30, 2024
  • 15.0+
  • 17+
  • 143.7MB
  • iPhone, iPod
  • Arabic
    Bulgarian
    Croatian
    Show more

Developer of myPhonak

myPhonak screenshot #1 for iPhone
myPhonak screenshot #2 for iPhone
myPhonak screenshot #3 for iPhone
myPhonak screenshot #4 for iPhone
myPhonak screenshot #5 for iPhone
myPhonak screenshot #6 for iPhone
iphone
🙌75K
Ratings
🗣❌ unsupported
Your locale
🖼️Download
Icons↘︎

Summary of user reviews

Version History of myPhonak

6.9.1

October 9, 2024

General bugfixes and performance improvements Thank you for using myPhonak!

More

6.9.0

September 2, 2024

- Find my hearing aids for all compatible Infinio devices - CROS mute and balance adjustments for all compatible CROS systems - General bugfixes and performance improvements Thank you for using myPhonak!

More

6.8.0

August 6, 2024

New hearing aids supported: - Phonak Audéo™ I Sphere (Infinio) - Phonak Audéo™ I (Infinio) - Phonak CROS™ I (Infinio) - General bugfixes and performance improvements Thank you for using myPhonak!

More

6.7.0

February 26, 2024

New hearing aids supported: Phonak Naída™ L-SP Phonak Audéo™ L-312 Phonak Terra™+ - Customized unit of measurement for walked distance - Improved wearing time measurement - General bugfixes and performance improvements   Thank you for using myPhonak!

More

6.6.0

November 8, 2023

- Widget for connection status, active program and battery state of charge - Two-Factor Authentication - General bug fixes and improvements   Thank you for using myPhonak!

More

6.5.1

September 6, 2023

General bugfixes and performance improvements   * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using myPhonak!

More

6.5.0

August 14, 2023

"New hearing aids supported: Phonak Naída™ Lumity* Phonak CROS Lumity* Phonak Audéo Fit™  Lumity* - Faster access to volume adjustment, change of custom programs - Optional dark mode - New Health Features - General bugfixes and performance improvements   * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using myPhonak!"

More

6.4.1

May 24, 2023

General bugfixes and performance improvements Thank you for using myPhonak!

More

6.4.0

March 29, 2023

Support for Phonak CROS support system Registration with mobile phone number General bugfixes and performance improvements Thank you for using myPhonak!

More

6.3.0

February 28, 2023

Easy access to Customer Support through the Support section in the app Improved synchronization of health features General bugfixes and performance improvements Thank you for using myPhonak!

More

Price History of myPhonak

Description of myPhonak

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: Phonak Audéo™ I (Infinio) Phonak CROS™ I (Infinio) Phonak Sky™ L (Lumity) Phonak Naída™ L (Lumity) Phonak CROS™ L (Lumity) Phonak Audéo Fit™ (Lumity) Phonak Slim™ L (Lumity) Phonak Audéo™ L (Lumity) Phonak Audéo Life™ (Lumity) Phonak CROS™ P (Paradise) Phonak Audéo Fit™ (Paradise) Phonak Audéo Life™ (Paradise) Phonak Virto™ P-312 (Paradise) Phonak Naída™ P (Paradise) Phonak Audéo™ P (Paradise) Phonak Audéo™ M (Marvel) Phonak Bolero™ M (Marvel) Phonak Virto™ M-312 (Marvel) Phonak Naída™ M-SP (Marvel) Phonak Naída™ Link M (Marvel) Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Show less

myPhonak: FAQ

Does myPhonak work on iPad devices?

No, myPhonak is not compatible with iPad devices.

Who is responsible for the creation of the myPhonak app?

The myPhonak app was released by Sonova AG.

What is the minimum iOS version supported by myPhonak?

Your iOS device must have at least iOS 15.0 installed to use the app.

How do users rate the app?

4.4: The myPhonak app gets a lot of positive feedback.

What genre of app is myPhonak?

The App Category Of The Myphonak App Is Medical.

Which version of the myPhonak app is the latest one?

The newest version of myPhonak is 6.9.1.

When was the most recent myPhonak update released?

myPhonak released its latest update on November 30, 2024.

When did the app first launch?

myPhonak was initially released on February 6, 2023.

What's the content advisory rating of the myPhonak app?

The content advisory rating is Sonova AG: The myPhonak app is unsuitable for persons under 17 years of age.

What languages is myPhonak available in?

Currently, the myPhonak app supports the following languages: Arabic, Bulgarian, Croatian and 32 more.

Is myPhonak part of the Apple Arcade lineup of games?

Sorry, myPhonak is not part of Apple Arcade.

Is myPhonak eligible for in-app purchases?

No, myPhonak is not eligible for in-app purchases.

Does myPhonak offer compatibility with Apple Vision Pro?

No, myPhonak does not offer compatibility with Apple Vision Pro.

Does myPhonak use ad-based monetization?

No, myPhonak does not use ad-based monetization.

Alternatives to myPhonak

Charts
Top Free

📈 108+1

Medical

This app rose +1 position in Medical chart.

Last updated on November 30, 2024.

More Applications by Sonova AG

Reviews of myPhonak

Fonctionne mal

Fonctionne mal

Response from developer

To assist you further, could you please be more specific about the issue you're facing. For assistance and troubleshooting resources, please visit our Product Support Center. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team

First day of true hearing

I am hearing sounds that I haven’t heard in a very long time like the bigger part of my life and twice I got choked up hearing sounds that I had forgotten about like the turning of a home door knob, my kitchen clock up high on the wall above the cabinets and now I hear it ticking from time to time, I can hear cars sounds (not mine) like tires on a newer car going past my house when in my driveway to check the mail box. I live on a Quiet road in a Rule area but there’s houses on my dead end road and a small State Park with a boat ramp and weekends it’s different but hadn’t experience my new aids yet because this is my first day and 8.5 hours of wearing so far and very comfortable thanks to Connect hearing in WestLake here at SML Va and theAudiologist plus the staff made it all happen now and I’m very thankful
Show less

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate! Regards, Sonova Support Team

Apple Watch

Poor poor quality

Response from developer

To assist you further, could you please send details of what you’re experiencing. Please visit our Product Support Center https://product-support.phonak.com and scroll down at the bottom to "Submit support case", you will find a form to contact us. Regards, Sonova Support Team