myPhonak

myPhonak

Health & Fitness
Medical
81 reviews
⭐️4.4 / 5
Rating
🙌61K
Ratings
📼6 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of myPhonak

6.7.0

February 26, 2024

New hearing aids supported: Phonak Naída™ L-SP Phonak Audéo™ L-312 Phonak Terra™+ - Customized unit of measurement for walked distance - Improved wearing time measurement - General bugfixes and performance improvements   Thank you for using myPhonak!
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6.6.0

November 8, 2023

- Widget for connection status, active program and battery state of charge - Two-Factor Authentication - General bug fixes and improvements   Thank you for using myPhonak!
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6.5.1

September 6, 2023

General bugfixes and performance improvements   * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using myPhonak!
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6.5.0

August 14, 2023

"New hearing aids supported: Phonak Naída™ Lumity* Phonak CROS Lumity* Phonak Audéo Fit™  Lumity* - Faster access to volume adjustment, change of custom programs - Optional dark mode - New Health Features - General bugfixes and performance improvements   * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using myPhonak!"
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6.4.1

May 24, 2023

General bugfixes and performance improvements Thank you for using myPhonak!
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6.4.0

March 29, 2023

Support for Phonak CROS support system Registration with mobile phone number General bugfixes and performance improvements Thank you for using myPhonak!
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6.3.0

February 28, 2023

Easy access to Customer Support through the Support section in the app Improved synchronization of health features General bugfixes and performance improvements Thank you for using myPhonak!
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6.2.3

November 3, 2022

General bugfixes and performance improvements Thank you for using myPhonak!
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6.2.2

October 17, 2022

General bugfixes and performance improvements Thank you for using myPhonak!
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6.2.1

September 20, 2022

General bugfixes and performance improvements Thank you for using myPhonak!
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Price History of myPhonak

Description of myPhonak

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit and Lumity devices ** Available on Audéo Fit only ***Available on Audéo Fit and Lumity devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: Phonak Naída™ (Lumity) Phonak CROS™ (Lumity) Phonak Audéo Fit™  (Lumity) Phonak Slim™ L (Lumity) Phonak Audéo™ L (Lumity) Phonak CROS™ P (Paradise) Phonak Audéo Fit™ (Paradise) Phonak Audéo Life™ (Paradise) Phonak Virto™ P-312 (Paradise) Phonak Naída™ P (Paradise) Phonak Audéo™ P (Paradise) Phonak Audéo™ M (Marvel) Phonak Bolero™ M (Marvel) Phonak Virto™ M-312 (Marvel) Phonak Naída™ M-SP (Marvel) Phonak Naída™ Link M (Marvel) Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
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myPhonak: FAQ

Does myPhonak work on iPad devices?

No, myPhonak is not compatible with iPad devices.
The myPhonak app was released by Sonova AG.
Your iOS device must have at least iOS 15.0 installed to use the app.
4.4: The myPhonak app gets a lot of positive feedback.
The App Category Of The Myphonak App Is Medical.
The newest version of myPhonak is 6.7.0.
myPhonak released its latest update on June 28, 2024.
myPhonak was initially released on February 6, 2023.
The content advisory rating is Sonova AG: The myPhonak app is unsuitable for persons under 17 years of age.
Currently, the myPhonak app supports the following languages: Arabic, Bulgarian, Croatian and 32 more.
Sorry, myPhonak is not part of Apple Arcade.
No, myPhonak is not eligible for in-app purchases.
No, myPhonak does not offer compatibility with Apple Vision Pro.

Screenshots of myPhonak

myPhonak screenshot #1 for iPhone
myPhonak screenshot #2 for iPhone
myPhonak screenshot #3 for iPhone
myPhonak screenshot #4 for iPhone
myPhonak screenshot #5 for iPhone
myPhonak screenshot #6 for iPhone
iphone

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Reviews of myPhonak

  • What’s up with the Phonak app?

    The app is not user friendly or even app friendly! You can change a setting, say the balance between your two ears based in differences in hearing loss, but the app won’t hold it. You have to do it over and over. It doesn’t have good ability to control the sound components of music, for another example. They “updated” by adding health tracking features but I don’t want in my hearing aid app. I access health monitoring through my watch and a steps app.

    Glitches happen in your ability to have a phone call that just won’t stop. It cycles through you using soaker phone, then for a few seconds you’re speaking through the hearing aids, and then you’re switched to regular phone hearing. On and off constantly; it’s maddening. You have to delete the app and your hearing devices and start over.

    My next devices won’t be Phonak. The app is important for all the bells and whistles. Got to wonder what they’re thinking.
    •.,?!’•.,?!’

    Developer Response

    We apologize for the inconvenience caused. Our developers are aware about the issue where the volume adjusted through the slider (left and right) in the app changes. We will update our users once it is fixed. To avoid this behavior we recommend to switch off tones from the smartphone settings, e.g., system tones, touch tones, keyboard tones, screen lock tones, screenshot tone, app sounds as well as notification tones from messages (e.g. SMS, email and push notifications). Regarding the issue about sound components and phone calls, could you please elaborate more and send details of what you’re experiencing to our customer support at: apps@sonova.com We will try to evaluate the issue and get back to you. Regards, Sonova Support Team.

  • Bluetooth streaming music sounds clipped

    While streaming music it sounds like too much volume into a small speaker, that is clipped or overly compressed. The volume is adequate even at minimum volume setting in Music, and doesn’t get too much ch louder when turning up the volume. I contacted support who said talk to my fitter for sound problems. But it seem an app or iPhone interface issue [Update: I see the same issue when I pair the hearing aid to a computer, so I guess the app is not the culprit. Sorry for the accusation, keeping the rating though, still plenty of other app issues. Did try to resolve with HA fitter, no luck. Otherwise HA is fine, app is of some use and I give the app developers credit for replying with an email address], doesn’t seem stable (sometimes bad, sometimes worse), and was discussed on Reddit two years ago (P90) and I see it on new L90 hearing aids. Same iPhone through hearing aids via large headphones does not have this problem in the guitar/voice frequencies. This issue is separate from the dome leakage vs bass issue which I understand. The digital stream is being limited or compressed rather than attenuated somewhere along the streaming path at all volume levels, even lowest possible setting.
    AZ Jeff App ReviewerAZ Jeff App Reviewer

    Developer Response

    We would recommend you to contact your Hearing Care Professional for the sound issues. For further help and support, please contact us at: apps@sonova.com Regards, Sonova Support Team

  • Bluetooth streaming music sounds clipped

    While streaming music it sounds like too much volume into a small speaker, that is clipped or overly compressed. The volume is adequate even at minimum volume setting in Music, and doesn’t get too much ch louder when turning up the volume. I contacted support who said talk to my fitter for sound problems. But it seem an app or iPhone interface issue, doesn’t seem stable (sometimes bad, sometimes worse), and was discussed on Reddit two years ago (P90) and I see it on new L90 hearing aids. Same iPhone through hearing aids via large headphones does not have this problem in the guitar/voice frequencies. This issue is separate from the dome leakage vs bass issue which I understand. The digital stream is being limited or compressed rather than attenuated somewhere along the streaming path at all volume levels, even lowest possible setting.
    AZ Jeff App ReviewerAZ Jeff App Reviewer

    Developer Response

    We would recommend you to contact your Hearing Care Professional for the sound issues. For further help and support, please contact us at: apps@sonova.com Regards, Sonova Support Team
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