⭐️4.3 / 5
Rating
🙌9.7K
Ratings
📼5 scs
Content
📦~ in 2 months
Updates frequency
🗣❌ unsupported
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All Versions of Easy Line Remote

6.7.0

February 26, 2024

- Customized unit of measurement for walked distance - Improved wearing time measurement - General bugfixes and performance improvements   Thank you for using Easy Line Remote!
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6.6.0

November 8, 2023

- Widget for connection status, active program and battery state of charge - Two-Factor Authentication - General bug fixes and improvements   Thank you for using Easy Line Remote!
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6.5.1

September 11, 2023

General bugfixes and performance improvements * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using Easy Line Remote!"
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6.5.0

August 26, 2023

- Faster access to volume adjustment, change of custom programs - General bugfixes and performance improvements * The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability. Thank you for using Easy Line Remote!
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6.4.1

May 25, 2023

General bugfixes and performance improvements Thank you for using Easy Line Remote!
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6.4.0

April 21, 2023

Easy access to Customer Support through the Support section in the app Improved synchronization of health features General bugfixes and performance improvements Support for Phonak CROS support system Registration with mobile phone number Thank you for using Easy Line Remote!
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6.2.3

November 3, 2022

General bugfixes and performance improvements Thank you for using Easy Line Remote!
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6.2.2

October 14, 2022

- New design for better experience - New Health section - Improvement of functionality Thank you for using Easy Line Remote!
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3.0.5

February 28, 2022

General bugfixes and performance improvements Thank you for using Easy Line Remote!
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3.0.4

December 9, 2021

We now support iOS 15 General bugfixes and performance improvements Thank you for using Easy Line Remote!
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Price History of Easy Line Remote

Description of Easy Line Remote

"The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*. * Available on KS 10.0 and Brio 5 Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: - KS 10.0 - KS 9.0 - KS 9.0 T - Brio 5 - Brio 4 - Brio 3 - Phonak CROS™ P (KS 10.0) Device compatibility: iPhone 6s and newer running iOS Version 14.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/ Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit."
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Easy Line Remote: FAQ

Can Easy Line Remote be used on an iPad?

No, Easy Line Remote does not have support for iPad devices.
Sonova AG is the developer of the app.
Your iOS device should have iOS 15.0 or later installed to run the app.
The overall user rating of the Easy Line Remote app is 4.3.
Easy Line Remote Relates To The Medical App Genre.
6.7.0 is the latest released Easy Line Remote version.
June 29, 2024 is the date of the latest update of the Easy Line Remote app.
Easy Line Remote officially launched on February 5, 2023.
Contains graphic violence, sexual content, or drug use, suitable for adults only.
The following list of languages is supported by the Easy Line Remote app: American English, Arabic, Bulgarian and 32 more.
No, Easy Line Remote is not featured on Apple Arcade.
Unfortunately, users cannot make in-app purchases within Easy Line Remote.
No, Easy Line Remote does not provide support for Apple Vision Pro.

Screenshots of Easy Line Remote

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Reviews of Easy Line Remote

  • not always working

    Sometimes they hook up, sometimes they don’t. They never charge to the full level. Some days, like yesterday, I can barely hear at all. When a phone call comes it is so full of static it is impossible to understand the speaker. Not very happy and Costco doesn't seem to be able to make them work any better. I was in Switzerland and went to an Audiologist in Bern to try to get them adjusted. It was some help but soon went back to normal of not being able to hear conversations unless the speaker us durectly facing me and atckise range.

    Developer Response

    To assist you further, could you please send details of what you’re experiencing and contact us directly via the webform: https://ks10userportal.com/contactusdirectly We will try to evaluate the issue and get back to you. Regards, Sonova Support Team
  • Bluetooth keeps on disconnecting

    Two problems.
    1) first time i turn on app it takes around 20-30 second to connect. That is fine. But after that each time i go to the app to say make an adjustment to the volume level or change focus or something it spins as if it is trying to connect again. Apprently other Phonak user (Phonak makes the Kirkland 10.0) complain of the same.
    2) each tiem a notification comes on my iPhione there is a beep in my hearing aid and whatever is been streamed is lost for a few seconds. The only way to stop those annoying beeps and lose the sound coming into my hearing aid (either via streaming of tv connector or what i am hearing from the hearing aid's microphone) is lost for a few. seconds. Absolutely annoying. Only way around is to turn of bluetooth on my home. Again Phonak uses using this or their version of the APP are complaining of the same.

    Given the 2K I paid for Kirkland 10.0 and the 4K-6k folks are paying for Phonak, the above 2 problems are unacceptable after so many years since the release of Phonak's products.

    Developer Response

    We apologize for the inconvenience caused. For connection problem, we recommend you to follow the reset steps given in the below link. https://www.ks10userportal.com/how-to-repair-connection-issues-ocurring-with-easy-line-remote-on-iphone/ Further, the Notification sounds have to be managed in the smartphone settings. To avoid this behavior we recommend to switch off tones from the smartphone settings while streaming e.g., screen lock tones, app sounds as well as notification tones from messages (e.g. SMS, email and push notifications). Regards, Sonova Support Team
  • Update

    Within the last 24 hours I’ve experienced an issue where the audio makes me sound like I’m in a tunnel to someone when I’m talking. I can hear them just fine but they have trouble every time I call them. I have updated to the iOS 16.5 that was just released and reinstalled the app just to make sure there was no updated issues with that. There’s never a problem with incoming calls, just when I’m the one calling out. This problem seemed to occur once in a blue moon before but now it’s every outgoing phone call, but just since (what seems like) the app updated yesterday. Please help!

    Developer Response

    Hi, we recommend you to follow the instructions given in the below link for poor audio quality. https://product-support.phonak.com/s/article/Poor-quality-of-Bluetooth-audio?language=en_US If the problem persists, contact your Hearing Care Professional to check if you hearing aids need to be serviced. Regards, Sonova Apps Team.