No bill payment
Can't pay billBengoetxea
Customer satisfaction
What a mess. Again, companies rely on IT to help make simple transactions simple. Talking to machines is probably great if you’re a machine. Your billing department has got it right, just deduct and then figure how to explain what the bill is for.
Acct 104350-4jack 50-4
Wasted effort - why publish this app at all
Basically you get the emergency line, a reminder not to dig before checking for gas lines and mini blog like posts. Unlike PGE, no bill pay, no use graphs, no statement history. Downloaded and deleted inside 2 minutes.jae90804
Does nothing
Should allow payment via Apple Pay. Can’t even view your bill.brettdalton
Waste of space and time
The primary function of this app SHOULD be to pay your bill, check rate usage, etc. Instead, it’s the most worthless app I’ve ever seen! You can’t do anything but click on tips and find the number to call before you dig. Why waste space on the App Store with this garbage? Even smaller utility companies have created apps to do bill pay. I expected far more advanced technology from NWN. What a letdown.Cmb1579
App that does completely nothing
As the title suggests, the app is pointless. Not sure why it is created in the first place. I can’t even log in to check bills, view history, etc etc. Might as well just take the app down since it can’t do muchhoanguy8989
Stupid stupid stupid
Why waste ratepayers’ dollars on such a stupid app? This is obviously a mid level manager’s effort to check off an “accomplishment” for his or her annual review (and likely bonus, also paid by us ratepayers).sfchart
Annoying & Useless app
Notifications are out of control with no way to selectively manage them. Locating underground lines is just a request to have them come out, nothing more. Deleting the app as it’s more annoying than useful.Stop with the Ads already
FYI - no bill pay
This app is not tied to you account, so if you want something to monitor usage or pay a bill, this isn’t it.steph.shar
Practically Useless & Disappointing App
No option to sign in or view/pay your bill. It’s not difficult to make an app that essentially loads the website. Far less effort to do that then to put this waste of space in the App Store.Epic Biker
