Let's Roam User Reviews

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  • Ap freezes often

    This is a great concept and has potential to be lots of fun. However the app freezes pretty regularly especially if you are in a service area that is not great. Unfortunately some of the stops are in these areas. I had many calls to customer service to try to unfreeze my phone. We found the only way to do it is to turn the phone off and turn it back on. It got a little old after three times. Wish this was a better app.
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  • 10 out of 5 stars

    Recommend to EVERYBODY. Find Bird or Lime scooter and ride it in your hunt! Customer service number got us up and going when we couldn’t figure it out. Will definitely be doing this again and again and again!
  • Save your money

    I spent $80 for my family of 5 to explore Chicago. I downloaded the app to my phone like instructed. Walked to the start point then spent over an hour trying to get my voucher added then when it was added it only gave me enough coins for 2 players. At this point I was just wanted to start so I let that go. Then when I got to the starting point the app let me check in and that was it. It let me take a picture then kicked me out. When I went back on the app to continue my hunt, I had no direction on what to do next so when I hit continue it gave me some points and kicked me out. Customer service told me to take the app off my phone and download it again. At this point at over an hour of trying to figure it out my family (14yr, 12yr, 4yr and husband) were just done. Customer service said there wasn’t anything wrong with the app and that they couldn’t help me. No refund. NOTHING! DONT GET THIS APP might as well just throw your money in the trash!
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  • Fun and Educational!

    My girlfriend and I used this in Denver and it was a blast. We saved a bunch of pictures from the team challenges that made us laugh too. It also had some cool history built into it!
  • Hunt took my family into a dangerous situation

    I tried this app for the first time today, in Richmond VA. We had a small group consisting of my household and my sisters, which left us with a bunch of children.

    We wanted to try the hunt on the capitol grounds for the history lesson, but the grounds are barricaded and fenced off. We found another hunt just a few blocks away and paid for parking and used the token.

    The very first clue held lots of graffiti from last summers riots over George Floyd. Being greeted with ACAB graffiti with the anarchist symbol emblazoned was not well received due to one of the members present being a cop. He most assuredly isn’t a bastard. On our way to the next clue, he informed us we were passing an open air drug market, which held a strong odor of marijuana, and several rough looking gentlemen whom color coordinated their wardrobe. 2 of the members of that group followed us for a block before turning back.

    We discontinued the hunt after that.

    As an activity that markets itself as being family friendly, this really wasn’t something I wanted to bring four kids under the age of 6 to. I will not be using this service again
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  • Puzzles are too easy

    We tried hard to love this experience but it was not what we are looking for.
    First off getting the team registered was painful, it worked easily on some phones and not at all with others. We ended up not getting everyone registered and just starting.

    For each location there are several puzzles, but they are SO easy, the answers are all in the question. For example, one question was about a year. Something like “in the 1870’s some event happened, add the digits of the building address to get the last digit in the year”. You have to enter the entire year, but the interface gives you only four numbers to choose from, and you know the first three are 1-8-7, so the remaining one is the last digit. You don’t even have to look for the building address. The only challenge is when it asks you to go to the next location, but it just gives you a building name and distance, so you either know the area or you don’t, no logic or puzzle to it. This had the potential to be SO fun. We bailed part way through. Some of the challenges are to take a photo of your team here, which are clearly meant to elicit social media posts for the app. Good thing for them I am only posting my experience here and not all over my social media.
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  • Actually a lot of fun once you finally set up

    I bought the friends / family pack. It only gave me access for 1 person at first. However, I called customer service (Hannah) and was able to correct it after a few tries. She was extremely helpful and even followed up via text to make sure it worked.

    We did a backyard hunt to start. What’s impressive is how many things we discovered in our own yard! My daughters (10 and 15) and husband all were into it.

    I’m looking forward to trying it out in our local city and on road trips.
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  • Great team building and family activity!

    We were able we to have a team building experience while remaining socially distanced. We loved the activities and everyone had fun. As an added bonus everyone was excited that they got ‘their steps in’ while having fun. We plan to do it again! We had coworkers and our family members from 12 to 54 and everyone contributed! Be sure to bring a teenager to help you navigate the app😂
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  • Great scavenger

    If you haven’t done one in a while, it may take a while to get started. Make sure you have good weather if your partner is cranky with bad! Also at a location you literally need to be standing in front of door of the building when you check in, otherwise you won’t have enough time to answer the questions
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  • Awesome walking hunt.

    Good activity to do with mates, colleagues, family. Finding the locations and completing challenges was fun and engaging.

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