Polk Connect User Reviews

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Polk Connect

I have never been so frustrated!!!
Every time I think I have reached the last step and we were ready to use the Alexa on the bar, the bar sends me to re-set up to my WiFi because of a lost connection. NO STARS from NC.

Absolutely junk!!

I have had nothing but trouble using this app!! It goes from pairing to unpaired several times daily. My soundbar Alexa is constantly “unable to understand” commands and therefore does not work as it should. Don’t waste your money on the added feature if considering this soundbar. Polk should just stick to sound performance.
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Good app

The Polk product you are connecting may need an update before you can get everything to work properly. Other than that it works well.

Can’t even make an account

This app is worthless I can’t even get pass the create a poll account part I’m highly disappointed in this product

Need appple music support through alexa

It's great to be able to use an Alexa to control sound on TV. The bass Mosdes are neat and the sound is fantastic. I wish they would add support for playing Apple music through Alexa. It would be a impressive and useful feature.

Speaker never connects. Save your money

App never works. Been trying for 2 weeks for it to work. After I get it set up my app crashes and I have to try all over again. Waste of $300. Too bad AT&T won’t refund my money after 14 days. Complete waste of my money and time

Buggy

This review is being posted after the 4th time I configured my poll connect app with the wifi. Every time I log back in the device I setup vanishes and goes back to Setup New Bar option on the screen. Definitely needs a lot of work before it is user ready.

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