Sending money
Very easy to use app. Sometimes the app will mess up while paying. If you try too many times you’ll be locked out for 12 hours so before you try it for the third time log out and start all over again. That way you’re not completely logged out for 12 hours other than that it’s easy.KimKimmyFooey
Needs adjustments seriously
The app is actually OK but the only thing I would change about it is the amount that a person is able to put the spending living shouldn’t be placed on citizens only on the inmates now curious doesn’t have a limit they do but it’s in the hundreds, I don’t like having to charge my card more than one time through a company. If I don’t have to but with this app you have to charge your card more than one time because if you put some money on commissary, you can’t put it on the phone once you’ve used your card you have to wait 24 hours that’s really a annoying process I would say change the limit that I am able to put make it to $200 every 24 hours or something reasonable like that it is convenient but it also Lisa the chances of my use of this appqBlindBaddie
Money for inmate accounts
It is difficult to add money to inmate accounts for each service due to not allowing me to use my card except once every 7 days. So, there are 3 items to send dollars for phone and commissary
Each option should be allowed.Payton's Weesie
Just hate if u have two failed attempts have to wait 12 hrs
Only two failed attempts and yiu have to wait 12 hrs before u can try again. If u have to add money that day u have to call amd pay more taxes that one problem I have with this. And seems as if your minutes are different EVERYTIME u add money.used to use the app
Relatively easy but FRUSTRATING!!
It’s ok but could use improvement. Would like to be able to save the facility instead of having to scroll through the state and then find the facility. It only lets me use the same card once a week which is ok because it charges a $3 fee no matter how much I deposit. So $50 becomes $53 but also $10 becomes $13! Instead of simply charging a percentage of the deposit. So frustrating!Glamourlisa252
Super easy
This app makes things so much easier when adding money to an inmates account gives u options and super quick easysteph31567
I don’t like it
This system is not good and it doesn’t make sense for you to only be able to use a card twice a week what if you only have one card? What if you want to send an inmate money everyday? And they take too much money like you can only add 50$ instead of 100$ so you would have to pay the 3$ fee each time that’s crazyTune-Li
Horrible Company
First off, disgusting excuse for customer service. One, y’all had no problem taking money out of my account but not adding it to the inmates commissary but get really upset when a chargeback was approved because the literal sheriff signed a letter stating the funds were never received. Way to take advantage of the situation people’s loved ones are in, no wonder so many people have complained about stolen funds.Casey Ames
Fast and easy way to send someone $
I talk like this app! Fast and easy way to send money without leaving your home!FromDaChiMom
Honestly don’t like the limit card thing
the limit card thing is hard to deal with my daughter is only 4 and she loves to talk to her father so the limiting is taking away from the time they get to talk. Plus him been there is already taking time from them, I cnt use my card on here for 7 days now that’s horrible.bri6286
