Worst app
Giving even 1 star is too much for the is app
App doesn’t focus at all and Support people don’t do anything except sending link to move back and use
App doesn’t focus at all and Support people don’t do anything except sending link to move back and use
Every time you updated you screwed it up more
Every time you updated, you screw it up more
Has been great for showcasing our products, but app is frustrating
The app continues to crash and provide error messages when trying to label files, despite numerous updates since downloading the app in Fall 2022.
Video production has been nice, but photo quality of our diamonds and jewelry, taken on an iPhone 13 (!), still leaves a lot to be desired.
Would be nice if Picup Media also provided more complimentary add-ons for photo and video design/editing.
Video production has been nice, but photo quality of our diamonds and jewelry, taken on an iPhone 13 (!), still leaves a lot to be desired.
Would be nice if Picup Media also provided more complimentary add-ons for photo and video design/editing.
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Nothing what it Promised
I spoke with sales person whom told me what all it can do, when it arrived other then few small products no other products can have full images. For 80% of my inventory I had to purchase another Box from different company. Disappointment for sure
Worst customer service ever
Absolutely zero product support for a faulty product. No help for nearly 13 months. Pathetic. We even had one of the lightboxes go up in flames.
Update ruined the app
Been using the GemLight Box for a couple of years now and it was a great experience. However the recent updates have made the app significantly worse than before. Now I can’t zoom more then 2x for some apparent reason and the UI has become less responsive then before. Please fix these issues otherwise this app is a waste
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Add Try On links to app
The try on links in the web version of the app is very fun and engaging. Please add this to the mobile app.
More product features!
This app is amazing! Apart from capturing awesome images and videos, I can turn them into very detailed products with any attributes and product characteristics I would like my customers to be aware of. And when I send out the product link, my customers are always impressed with how I was able to send them such a sleek looking web page because they know I’m not a tech geek. LoL ))
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FANTASTIC!!!
What a fabulous app!!! Where have you been all my life?! I use this app to photograph all my jewellery, takes me around 30 seconds to do something that used to take me HOURS. Consistent and beautiful images that I now use on my website and to send to customers, NO editing required! Perfect every single time!!! So in love, thank you for creating such an amazing app and product!
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Fantastic app
This app is easy to use and works great with my GemLightbox and all associated accessories. I primarily use this app to control the GemLighbox Turntable and GemLightbox Aerial. All my photos and videos are stored within the apps gallery so that I can easily access them and send them to others. Keep it up Gemlihhtbox team!
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