recyPay User Reviews

recyPay
recyPay
LogeekSoft LLC

Top reviews

Love the idea, but unfortunately…

Thank you for responding to my review. I know deep in my heart that that is not your intention to respond or come off in a way that you don’t intend. I am glad that you care about your customers, I would love to use this app and I am so glad that you were working to make it so that blind and visually impaired users can use it. I only wanted to give that word of advice, because I would hate for you to lose a great business. I am a business owner myself, and I would hate to see another business fall apart. You guys are great, and I only want to see you get even better. You guys are an excellent company and I love the fact that you came up with a way so that we can recycle products. Thank you very kindly for that, and I hope that the advice I gave you didn’t come off in an unpleasant way. I just believe in my heart that you are an awesome app developer, and you have created a wonderful app. I just don’t want to see your business go down the tubes all because another customer thought you were rude to them and reported you. I love you guys and your app and I want nothing more than to see your business grow. Thank you for reading and responding to my review and have a wonderful day. I love the idea of this app, unfortunately though, I am not able to create an account. I am totally blind, and I use voice over. Can someone please fix this issue so that I would be able to create an account, I want to be able to use this app. Another thing I would like to draw to your attention, if you could be so kind as to respond to peoples reviews in a much kinder manner, you will not lose your business. I don’t want that for you. Although I love this app, I am currently unable to use it since I cannot create an account. I want to be able to give you a chance, but I would like to let you know that I was reading customers reviews, and you responded to one of them with a very snotty attitude. Please keep in mind that with using an attitude like that you will not last very long. I would love to use this app, so if you would, please fix. Most importantly, please fix the way you respond to other peoples reviews. I guarantee you that once this is done more people will download and use your application. Just a word of advice from a potential customer. Thank you very much for reading and I hope you have an awesome day.
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Response from developer

In order for you to be able to create an account, we’re going to modify the app by adding speech recognition capabilities to it. After this modification — which will assume you’re currently able to log in to Facebook or Apple — the app will work as follows: Step 1: Load the app Step 2: For one minute, the app listens to whatever you’re saying and if it detects the word “Voice” in your speech (ie if you say “Voice”,) it continues to listen to you for the rest of the app session otherwise, it stops Step 3: The next word the app will wait for — provided it continues to listen to you — is “Account.” If it detects that word, it will ask, “Would you like to log in with Apple?” This step assumes you will have your device’s volume turned up enough to be able to hear the app’s question Step 4: Next, the app will expect to detect either “Yes” or “No” from you. If it detects the latter, it will load Facebook’s log in dialogue otherwise, it will load Apple’s Step 5: At this point, you’re left to interact with either Facebook or Apple. The app has no control over what happens during your interaction with any of the two. All it does is wait for a message from any of the two Step 6: After receiving the message referred to in the previous step, the app will let you know whether you’re logged in. If this is the first time you’re logging in, an account will automatically be created for you FYI: We’re currently creating the Android version of the app and expect to be able to perform the above modification in July/August 2021 ******************** Another thing I would like to draw to your attention, if you could be so kind as to respond to peoples reviews in a much kinder manner, you will not lose your business... I was reading customers reviews, and you responded to one of them with a very snotty attitude. >>> We consider responding to reviews a priceless opportunity to further educate the reviewer in regards to how recyPay works. Hence, in our responses, we strive to be as explanatory and informative as possible. If in doing so, we create a false impression of being unkind or snotty, we’re greatly apologetic as that’s never our intention. Thanks for the stars

SCAM

DONT even waste your time it’s just a
S👏🏻C👏🏻A👏🏻M

Response from developer

This user requested to be rewarded before recycling anything. The app requires you to have a Virtual Recycling Balance of at least $50.00 before sending you your reward. We think that’s a fair requirement. If you know of any app similar to ours that rewards you unconditionally, please send us a link and we will reward you unconditionally too.

If I could give no stars I would

This app is terrible. I didn’t get the “welcome bonus” they claim on the App Store page. I asked a question through customer service about why there are locations of this is virtual and received a snarky remark. The idea of “virtual” recycling is stupid anyway because it doesn’t actually help the environment in any way. Once you “virtually” recycle a can or bottle in the app, you get paid for it. But you could actually then just throw it away. The app doesn’t ask for any kind of confirmation that you physically recycled the can or bottle at any point. It’s not helpful at all in reducing waste and helping the environment. Very disappointing. Don’t download.
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Response from developer

Your Welcome Bonus was added to your account balance. If you would like to have it transferred to you, please go to the “ACCOUNT” section of the app, tap the “Transfer” button, and follow the instructions you see just like everybody else does. ******************** I asked a question through customer service about why there are locations of this is virtual and received a snarky remark. >>> The Recycling Centers are virtual because the recycling is virtual. If you’re interested in virtually recyling from a recycling center that’s not virtual, you need to download an Augmented Reality app that offers that capability and you also need to purchase some AR headsets if you don’t already have any. recyPay is not an Augmented Reality app. ******************** The idea of “virtual” recycling is stupid anyway because it doesn’t actually help the environment in any way. Once you “virtually” recycle a can or bottle in the app, you get paid for it. But you could actually then just throw it away. >>> In our App Description, we’ve clearly stated that our goal is to incentivize recycling. Virtual Recycling and the rewards associated with it are simply an incentive to recycle. Numerous studies show that the effectiveness of incentives is partly dependent on human behavior. This implies that for a certain percent of humans, incentives are effective. It also means that a certain percentage of people that use recyPay either recycle or follow their local community’s guidelines in regards to recycling. Subsequently, Virtual Recycling and the rewards associated with it undisputedly benefits the environment. ******************** The app doesn’t ask for any kind of confirmation that you physically recycled the can or bottle at any point. It’s not helpful at all in reducing waste and helping the environment. >>> If you tap the “Bottle Bills” button located in the menu, the app offers you additional incentives provided you upload a document that confirms and proves you participate in your local community’s recycling program. Clearly, the app is helpful in reducing waste and helping the environment. ******************** Very disappointing. Don’t download. >>> For those of you that end up downloading the app anyway, using it is simple: just tap the “Scan” button to scan your items and then tap the “Recycle” button to recycle them.

Terrible 🤬

I scanned many cans and it keeps saying “waiting” it’s not even putting anything into my account so now I’m stuck at the “welcome bonus”. I would like to know where the heck my money is?

Response from developer

On July 15, 2020, recyPay had some technical issues that lasted for several hours. The issues were resolved and we apologize for any inconvenience caused to all our users on that day. UPDATE After further investigating this problem, we have concluded that it was not caused by the technical issue mentioned above. This is because of your reference to the word “Waiting.” “Waiting” is displayed in both the “Recycle” and “Account” sections of the app. Always displayed opposite to the word “Waiting” is the number of items that are waiting to be recycled. When you tap the “Recycle” button located in the menu, the number of items that are waiting to be recycled decreases and the number of items that have been recycled increases, provided your Virtual Battery has enough power. Being stuck at the welcome bonus means that you haven’t yet recycled anything. As soon as you recycle, your account balance should increase beyond the bonus.

New member

Not sure how this actually pays or if it’s legit but I scanned over 300 soda cans and bottles and it was keeping track of how many I scanned and how much I was at , but I don’t see where my info was saved and I scanned over $25 worth of cans

Response from developer

This most likely happened because there was no internet connection. The app is not able to save your items if there is no internet connection. We apologize for any inconvenience caused. We are going to modify the app so that it warns you the moment you lose your connection to the internet. We will also consider saving your data locally on your device as this approach requires no internet.

Good app

I like the idea behind it. It also encourages you to walk, and get your steps in. The only downside is that it seems to only track the phone, and not the actual data being produced between my Apple Watch and phone. Anyway, it could be something worth integrating later on, especially for guys like me that got an Apple Watch to not have to carry a phone in our pocket all the time.
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Response from developer

Adding Apple Watch support is a great idea. Thanks for the suggestion.

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