Leave a Review Gini
Buyer Beware - THIS IS A SCAM
I had high hopes for this app. I have emailed 3 times and submitted my questions via the form upon clicking “Contact Us” in the app and have NEVER received a response. I ordered the supplements once because I received an offer for a free add-on and thought what the heck...I’ll try it. Received the order and the add-on was not included. No response to repeated requests. I cancelled my subscription via iTunes. But guess what HAS NOT been cancelled? You guessed it...the supplements...which I am now being charged for the add-on. There is no way to cancel this order through the app or the website. Plus they upset my stomach. Now I will have to go through the the process of trying to get this removed from my credit card...which means canceling the card 🤬👎🏻Show lessMrsMoeCA
Developer Response
Hi, We are deeply sorry you felt we're unresponsive. For some reason your queries haven't gotten through to us via the contact form. We typically respond within 24 hours. Could you drop us an email at support@ginihealth.com? We can help you fix the add-on issue and happy to provide you with free access to compensate.Not sure if it’s accurate
I’m at type 1 diabetic but didn’t pick that up, says I maybe at risk for type 2 but not type one? StrangeCrys4201
Gives personalised insights
Amazing appRMS1910
Phenomenal nutrition assistant
Helps me understand what foods are great for me genetically and keep track of foods taking into consideration my gene adjusted needs. There’s nothing like this out on the App Store.Arkri$
Virus!
All fb posts are fake recommending this app - spam alerts - just google - I f you upload to this site - redirects you by saying you must log in through desktop and if on app - vice versa. Check yourself - this is not real.fiifogoh
The future of nutrition?
Very cool way to make your DNA testing more insightful and understand your unique nutrition needs. Super interested to see how this team evolves the product. They seem to be updating and improving it often so I’m really interested to see where it goes. The new health meter updates are very cool and make the app more useful for daily food tracking and meal planning.Show lessLust&Fury
Inconsistent
1. Tells me to avoid high histamine foods but then marks them as good for me.
2. The Gini adjusted micronutrients change. First suggests I need 1,5g omega3, later number changes to 1,7g, then goes to 1,4g. How is this even possible?! I have screenshots proving it as well.
3. Macronutrient recommendations are based on weight loss, not optimal performance. Useless to me as I am trying to gain weight, not lose it. You would think they would let you to adjust the plan according to your goals.
4. I waited for my test results for 4 weeks (they advertise it as 2-3). No apology, let alone reply.
5. Customer support non existent. They don’t reply to emails nor facebook messages.
6. Since app is inconsistent and doesn’t reflect food suitability, nor micronutrient needs, it’s useless. Also incredibly inaccurate. Says I’m prone to hypertension while I’ve had hypotension (the complete opposite) my entire life. What exactly am I am paying for?Show lessPoshum
Good info/ clunky interface
It would be nice to be able to add vitamins, the multi I take daily doesn’t even show up; nor anything comparable. The food list is impossible to edit; foods can’t be taken off even if you add them by accident. Plus, this app doesn’t sync to any other apps; so you’ll still have to put your data into another app if you want to track calories... not a great buy; I will not be renewing my subscription.Show lessRedSun83
Joke app
Sadly i cant use it . Nobody has a desktop anymore and cant put my dna in a library computer. Also impossible to transfer from a desktop to iphone app. Ill have to find something that works. This is a jokealison edwards
Health benefits
I love this and use this for all my family members, it has taken our genetic testing to the next level to help me understand what each person in our family needs to eat and do to maintain great overall health. Is sure did answer some questions on why I was feeling the way I did. I would recommend this app to everyone.Show lessPktrem
