Highly recommend Ivy pay
I have been using Ivy Pay for four years. Originally as a clinician that was part of a practice last year, I became the owner of the practice and have used it for all of the transactions. I find their team very responsive, their rates are very low and the recordkeeping is very, very convenient even to look back on when clients return after an extended absence.
I recently purchased an EHR system I was going to discontinue using Ivy Pay. What I found is Ivy Pay does everything I need to add a cost that is very low even compared to what my ER system is offering, so I am declining their service. As a bonus if you were a for another colleague to Ivy Pay, you get benefits from doing so.
Susan LCSW
Forest Grove, OregonAs It Should Be
I am very much enjoying using Ivy Pay. For an individual/LLC private contractor therapist like myself, it is a perfect solution that enables me to accept payments from a variety of types of cards, including HSA accounts. And with no individual swipe fee and a better rate than most, I believe that the service is well worth the fee. My clients feel extra secure, not having me have to hold - or even ever seeing – their card numbers, and I appreciate not having responsibility of trying to keep track of her cards and keep them safe. After your client is prompted through a text to input their card information into the HIPAA-compliant, secure app, future transactions are a matter of a push of a button, whether or not your client has their card with them at that session. I also appreciate the position in place is me in to be able to enforce my no-show and cancellation policies, as I do not need their physical card to charge appropriate fees. Their customer service has been amazing, both in the expediency of response time as well as quickly resolving my issues and answering my questions. and on top of it, all, they make it easy to share the app with others, who you feel may benefit from it, along with a financial incentive for both you and the new customer/therapist. if only all aspects of private practice ran as smoothly as Ivy pay! Highly reccomend!Wonderful app. for solo practitioner
I'm very pleased with Ivy Pay so far. I recently transitiioned to a small, cash-only private practice, and I wanted a simple, efficient way to collect fees, and Ivy Pay has met my needs in every way. It is very easy to set clients up, and once they have provided card details for payment, the whole process is simple and efficient. I'm especially pleased with the feature that allows the patient receipt to be set up like a super bill that patients can submit to insurance on their own. I reached out to customer support with a question recently, and the response was prompt and helpful. I must say that so far Ivy Pay has exceeded my expectations, and I would highly recommend it to other practitioners!