Go Rewards PH User Reviews

DATA ANALYTICS VENTURES, INC

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can’t log in on app

won’t give it any stars if I can…I could log in to my account on the laptop but not on the mobile app-it only prompts an error re account not found

Tyn_A

2 years ago

Response from developer

We feel sorry that you had a frustrating app experience, Tyn_A. We suggest you reinstall the app and re-login to your account. If the issue persists, kindly send us an email at customercare@gorewards.com.ph and we'll check on it. Hang in there!

BUG!!!

Latest update turns ur screen to whote when openning the app! PLEASE FIX

Sonnebienne

2 years ago

Response from developer

We're sorry to hear that you had a less than 5-star rating, Sonnebienne. This has been fixed. We suggest you reinstall the Go Rewards mobile app. If the issue persists, feel free to email us at customercare@gorewards.com.ph.

I love go rewards

elemer01

2 years ago

Response from developer

Thanks for taking the time to rate our app, elemer01! For every app update, we find ways to provide a better and more rewarding user app experience to our valued members. Have a great day!

Nonsense app

I can’t even see my membership ID, nor book a flight.

hsbdfiubiubiusdcb

2 years ago

Response from developer

We're sorry to hear about the issue you encountered. We suggest you reinstall the app and re-login to your account. If the issue persists, email us directly at customercare@gorewards.com.ph for immediate assistance.

Kath

Very good service

kathkathkyasu

2 years ago

Response from developer

Thank you for supporting our app, kathkathkyasu! Feel free to message us at customerecare@gorewards.com.ph if you have questions or concerns. Have a great day!

go rewards ph

Gracia milan

lisaaaa.ygisass

2 years ago

Response from developer

Appreciate your time to rate our app, lisaaaa. Share with us your comments and suggestions on our latest mobile app version. We'd love to hear from you!

Frustrating

You have to keep logging back into the app every few days. It doesn't support Face/TouchID so you have to log in manually with a password. It's so annoying to have to keep doing that at the store checkout while people queuing behind you have to wait.

Also, many checkout scanners have problems reading the QR code and you need to increase the screen brightness to get it to work.

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Chris in Makati

2 years ago

Response from developer

Hi, Chris! All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience. We'll pass along your suggestions to the assigned team for future reference on the next app update. Feel free to email us to customercare@gorewards.com.ph for assistance.

Go rewards Ph

Very satisfied

LouiseLiv

2 years ago

Response from developer

Thank you for your rating, LouiseLiv! May you find more ways to enjoy and explore our app. Have a great day!

Pointless

This app is pointless. Customer service is non existent. Nobody reached out to help me. Very disappointed. No stars at all.

Words player2011

3 years ago

Response from developer

We feel sorry that you had a less than 5-star experience. We want to make this right. Please send us an email to customercare@gorewards.com.ph and we'll provide immediate assistance.