Leave a Review Go Rewards PH
OTP Cannot complete registration
Cannot send OTP to a +1(Canada/US) number.John Matthew Tan
Developer Response
Thank you for letting us know about your OTP concern, John Matthew. We want to make this right. Please send us an email to customercare@gorewards.com.ph along with your contact number and we'll check on it.Very Poor Customer Service
It has been weeks and Log In issues using phone no. Or Forgot Password has not been resolved. They do not gave facility to reset Sign In. For days no end, they have been sending messages that they will follow up and update me but after a week past no contact or action is taken.oriental spirit
Developer Response
Hello there. We do not mean to cause you inconvenience. Rest assured that our team is working to fix the error in resetting the password. It seems that you already sent us an email. If you did, may we ask for your reference ticket number so we can take a look at the status of your concern? If not yet, you may send us one at customercare@gorewards.com.ph. Thank you.Uno
Fix the app pls.!still i ca’t log in.luzzzie
Developer Response
We're sorry for the inconvenience this has caused you, luzzzie. Please try to reset your password by clicking the log in button. Select forget password and choose the method of verification via SMS or Membership Info. If the issue persists, kindly send us the screenshot of the error at customercare@gorewards.com.ph along with your contact info. Thank you.Blocked Without Support
Unable to complete registration, first, due to an error after entering the OTP, then due to the OTP being sent 3 times. Then tried Customer Care for assistance, my message could not get through due to a problem with their email addy. Nuts!GuyBGoody
Developer Response
We're sorry for the trouble you experienced with our app, we would love to help you on this. Can you please send us an email with the screenshot of the error you are facing along with your mobile number at customercare@robinsonsrewards.com.ph so we can look into this for you. Thank you.Was this even tested?
When creating a password, it says the password must be alphanumeric. But when I input a number, the app hangs then crashes.johannes.sia
Developer Response
Hi, Johannes! We sincerely apologize for the troubles you've had with the app. Kindly send us an email at customercare@robinsonsrewards.com.ph with subject line 'Mobile App" along with the screenshot of error you encountered so we can further investigate this. We apologize for any inconvenience.Crap
This stupid app keeps crashing. Can’t even register properly without it crashing halfway.CVAM
Developer Response
Hi! We apologize for the difficulties you are experiencing with our app, let's work on this. Kindly send us an email with the screenshot of the error you are facing along with your mobile number at customercare@robinsonsrewards.com.ph. We want to take a closer look at this for you. Thank you.Rubbish
Does not link existing card.Kaoru RR
Developer Response
Hi, Kaoru! We apologize for the inconvenience, we’re here to help you. Please send us an email with the screenshot of the error you are facing along with your mobile number at customercare@robinsonsrewards.com.ph so we can look into this for you. Thank you.Useless
I have been trying a million times to register my card to the app, but it never made it through. It has always said parameter error.Jen FMarchandier
Useless crap
The older app was able to link an existing card. I was hoping to get rid of a few cards from my wallet. Oh, well.
If you dont have an existing card, signing up gives you a rewards card free.lipstick0001
need an update
if you forgot your card or doesn’t have internet on your phone then you cannot use the app. it does not support the add my receipt on the transaction history.nosanslars
