Leave a Review Mitsubishi Motors Road Assist+
Terrible service
My transmission went out and I needed roadside assistance that is covered under the warranty. The roadside assistance service through this is absolutely horrendous. They called twice to get my information and location. I had to call Mitsubishi directly to get the service dispatched because both dispatchers that called failed to do their only job. It took an hour for them to dispatch service. And the service they dispatched was 45 minutes away. And the dispatchers that called were both incredibly dim witted and slow.Show lessUSMC666K9
Don’t bother wasting your time
Can’t log back in ! This app is dumb & pointlessTasteMyJuice
Terrible service
My car’s transmission was broken and I needed a tow, requested the service through Mitsubishi road side and they assigned a local tow company, the eta 90 mins. I was on the car at the busy intersection for 120 mins, tried to contact both of them ( Mitsubishi and the local company) they said I needed to wait ( the local company which I believe is alternative towing inc in Boston never answer the phone) I called them after 120 mins and they said they can not call the towing company?! So they assigned me another local company and the eta was 90’ again. Such a terrible service, look like they don’t know how to run a business. By the way, the Mitsubishi Outlander is a terrible car also. 7 times recall, bad suspension, expensive parts.Show lessNinocomo
I’m so sad.
I’ve used this app before with no problems. However, my password has been forgotten and can’t be reset. The link to enter my email address does work, but I never received an email to reset it. Too bad bc the app is great when it works.Symptoms User
Already don’t like it
I just loaded it and set it to only use my location while using. Apparently it assumes I’m using it even when I’m not so it is always tracking my location. I do not like that one bit. I’ve had to go into my settings and set it to “Never” which now defeats any usefulness this app may otherwise have provided. I can’t really see much use for it anyway. I don’t know what the “leaderboard” is and why I’m required to be on it with an alias. This is just stupid.Show lessDead Kenny B
Track driving record
Why would I allow a app to follow me everywhere and track my driving.
Sorry but I will not be downloading this app.Ec963222
Forgot Password is broken
I forgot my password, but sadly the password reset email never comes in (using Google Mail). Not sure if this is wide spread, but basically can’t reset it and can’t get ahold of anyone who can.
Should look into fixing this since your basically blocking anyone from resetting their password through this app.Show lessavery_benson
This app helps me drive better
I really like RoadAssist +. This app has been a life saver when I had a flat tire, and made getting a tow truck really easy. I also really like the driving feedback and the fact that I can use this app to save on insurance.Adhudson
Junk
I don’t usually write reviews like this but when this app quite literally sends me emails but when I try to login it says my credentials don’t exist the app is screwed up. There is no way to get a hold of anybody there ain’t no one 800 number the only time that I can find anything like this is once you go through all of your login and then it tells you it’s all wrong even though it’s all right I would hope that the developer of this app will at least respond to this and give some help because this is ridiculous can’t login because it says you don’t have my email address but you send me emails how is that possible?Show lesspryhorocki
Developer Response
We apologize for the confusion, although the Roadside Assistance+ app requires you to create a new registration and credentials. This new app is separate from the previous app and the online Owners' Site. For any additional assistance please call our Customer Relations Dept at 888-648-7820.This app saved my time.
I accidentally run out of gas and used this app to het a roadside assistance for gas.
The app is easy to use and confirms my location on the map with GPS.
Soon after submitting the request, I got a call from their representative and confirmed the details. The service status is shared and the service truck arrived as they informed.
This experience is much better than my previous one with other roadside assistance company.Show lessHiroWaze
