Hubitat User Reviews

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  • Used to work…..now…not so much

    Everytime I open, it says it can’t find hub instead of just going directly to dashboard. I have to go back to hub and find dashboards again and back in. It’s pain. Will have to find something else
  • Clunky and buggy

    A Windows 98 style interface, while being less reliable and more buggy. Quite surprised by the lack of investment into the iOS app, given that this will be the primary means of control for most users, and probably one of the primary reasons new users will avoid Hubitat.
  • Clunky and buggy

    A Windows 98 style interface, while being less reliable and more buggy. Quite surprised by the lack of investment into the iOS app, given that this will be the primary means of control for most users, and probably one of the primary reasons new users will avoid Hubitat.
  • Downhill recently

    Started off promising but in the last couple years the quality has gone down and the UI issues remain. Recently there’s firmware that almost bricks it and you feel a bit confused at how a consumer product can no longer be supported because they can’t release updates that work with it.

    All that aside it was when I tried to help them diagnose an issue and their response was to call me a liar, not the best at owning their own product. You can make your own decisions but please thing long and hard about a product whose developers can’t do no wrong and how that works out long term.
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  • Consuming too much of my battery.

    The Hubitat app is one of several on my phone that Always has access to location information (Home, Hue, Insurance app, etc.), but battery history indicates that this app uses 50% of my battery power, none of the other Aways access location type apps even comes close, and the Hubitat app is opened to the screen the least of all of them.
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  • Hire a UX designer

    Can you guys please hire a user experience designer? The UI and copywriting can be drastically improved. So far I’m unimpressed. Step back and try testing this experience out with a new user. If you have to explain everything to them in detail while you watch them fumble through your screens it’s not good enough.
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  • It used to work ok

    After the last update, I can no longer connect to my hub from the iPhone app. Even when it works, it mostly works - most automations work but not all. Update - it looks like the automations still work mostly/sporadically, I just can’t connect from the iPhone app - I don’t know how to connect to the hub to make any changes
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  • Dissapointment

    After reading some very good reviews I decided to get Hubitat c7 Hub. Had it for over a year with Zigbee Zoos switches and it’s been a disappointment the app and dashboard is very slow to respond to the switches, the switches loose connectivity, simple setting like sun rise trigger doesn’t work. There is always something that isn’t right and needs constant attention.

    I have kasaa outlet plugs and those work perfect with lighting fast response, never dropped off the network, never had an issue it following simple routines. Also their app is 100 more simple to use.

    I really don’t care for the advanced features of Hubitat, I don’t have the confidence that this can execute simple timer routines without dropping my switches let alone complex ones.

    Should have went wifi with my light switches with kasaa.
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  • Geofence is still a problem

    Everything seems to work good in this app except for Geofence. The app itself knows if it’s inside or outside of the geofence but fails to send that data reliably to the hub to update presence on the hub. I have proved this by using debug and it clearly isn’t even attempting to send the ENTER geoevent to the hub at all unless I specifically press the button to send the geofence manually. At the same time the app clearly knows it’s in or out of the geofence.

    Point is: you cannot rely on the geofence performed in this application. I would recommend everyone turn geofence off and use something else for presence detection.
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  • Trash

    Piece of trash.
    I went through great expense to require my house with all of the requisite switches.

    This app is not plug and play, it isn’t simple, and my wife sure as heck can’t use it. Unless you want your hobby to be dicking with this thing, DO NOT GET IT.

    All I want is for my automation rules to run (very simple, lights sun up to sun down) and have a few scenes.

    It runs fine for months and then out of nowhere it loses its database and then I have to soft reset and restore. Thumbs down.
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