Raley's Pharmacy User Reviews

Top reviews

Horrible

Worse app every! Takes for ever to load and now with the new update it won’t even load and stays stuck on the log in page. Disappointed and will not use again.

Latest awful

Useless .
Update is nonfunctional.

Update does not open

I haven’t been able to open and use this app since I updated. I’ve closed the app, shut my phone off, changed Face ID settings and more. Doesn’t work anymore.

Poor design and lacks a key feature

You would think a pharmacy app would at least let you know if your prescription is ready. Sadly this one doesn’t. Also if you click on a prescription the type overlaps other content so you can’t read it.

Its moderately helpful

This app is helpful in seeing in one place what prescription I have and when I can next reorder. But I still need to call in my order because the couple times I ordered through the app the store did place the order. Secondly I cannot control placing a prescription on automatic reorder with this app - still have to ask pharmacist to do that. So for what this does do, it works fine. It just doesn’t do much.
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Refills are easier, but “0” refill prescriptions need work

Refills using this app beats having to call in. The reminder texts are great! The app needs work with prescriptions having “0” refills left. There is no reminder to refill. I have to set up reminders elsewhere to fill medications I take on a continuous basis. Also, when a zero-refill is ordered, the prescription disappears from the list. So there is no status. Good app, but it can be better!
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Needs landscape mode

The app can only be used with difficulty on an iPad because landscape mode is not supported. This is pretty basic programming for 2020. Every other app seems to have figured it out, why can’t Raley’s?
Also, the right portion of the on-screen keyboard is off the screen, making it impossible to enter passwords.
These deficiencies need to be fixed. Come on Raley’s . . . Spring for the money to hire a bright 12 year old kid who knows how to fix these problems. You should be able to afford it!
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Excellent

No more calling in prescriptions and typing in long numbers! No more fumbling through your pill bottles to try to find all those that are coming up which means you’re not driving to the pharmacy so often. No more running out of medicine. I do wish it wouldn’t keep you from refilling a prescription when it thinks it’s too soon because that means you have to bother the pharmacist or run out. But all in all this is FIVE BIG STARS. Definitely get this app!!!
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Needs landscape mode...

This app does what it’s supposed to do, and would get five stars except for one glaring fault (amazing in this day and age) - there is no landscape mode for iPad users! That’s basic app development, developers!

EDIT: in addition to the above, in portrait mode on an iPad pat of the menu display goes off-screen. That’s just amateurish. I’m taking another star away.

UPDATE: it’s been a year since my original review, and nothing has been done yet to fix the problems various users have mentioned. Use at your risk.
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Some good features, but needs work

I liked this app very much when I first started using it. Several months later, though, there are annoyances that make me less delighted.
The app sends refill reminders based on number of doses rather than when our insurance will cover the next refill, sometimes causing confusion.
I’d like a way to peek at hidden prescriptions without unhiding all of them, and I’d like them to remain where I can see them for longer before they disappear from the app entirely.
Sometimes I don’t get refill reminders and sometimes I don’t get notifications that my meds are ready to be picked up.
On the plus side, I very much like being able to scan in my refills.
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