Useless and confusing
Can’t book a court as once logged In it tries to take you to gym and swimming when booking. Log out and close the app and re open without logging in and it’s at a page you can book badminton and squash.. useless
No swim option!
Tried several times but not finding swimming info. Staff at pool very helpful but now I am at home it is impossible to navigate to!
Mrs Carol powles
Had trouble with my first booking
Staff very pleasant and very helpful
Rectified the situation straight away
Lovely pool pleasant customers too
Enjoyed very much
Thank you for your speedy customer service
Staff very pleasant and very helpful
Rectified the situation straight away
Lovely pool pleasant customers too
Enjoyed very much
Thank you for your speedy customer service
Deceivers!!!
This joking? When booking gym it is said from 15 space available 13 and then i enter it is 44 people inside and really no space at all! I try to use different place and it is the same story, from 20 avalible 18 and inside 26 people!!!
How it is possible? Any can answer??
How it is possible? Any can answer??
Good but not great
Easy to book activities and find what you are looking for but a little clunky at times.
I really dislike how I must dismiss the “refer a friend” page every time the app is opened. It makes getting to where you wan slower than it needs to be. Similarly every time you go to book an activity T&C most be accepted. As a member I have already opted in so why do I need to be reminded every time?
I really dislike how I must dismiss the “refer a friend” page every time the app is opened. It makes getting to where you wan slower than it needs to be. Similarly every time you go to book an activity T&C most be accepted. As a member I have already opted in so why do I need to be reminded every time?
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Love Halo leisure centre
But you need to look at your memberships one swimming only to swimming and activities I know a lot of people that have left because they couldn’t afford the memberships because they only swim look at the age of pensioners Plus
Sometimes impossible to book!
Incredibly hard to book swimming for me and the kids as you can’t do it easily through the app as they sometimes all need to be members, sometimes there’s a non member option other times there isn’t. Also often can’t book more than 1 at a time which is a nightmare when you’re trying to book for a family. Then the back up of phoning up to book doesn’t work as no one answers the phone! We are keen swimmers and miss out due to the halo booking system
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app doesn’t work
unable to book anything at all. i have a membership with halo but i’m unable to make a membership booking account. i never receive a confirmation email and the app won’t allow me to try reentering the email the next day. i have tried with a second email just to have the same result. the leisure centre hasn’t picked up a single call to help us resolve the issue
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Baffled
I am totally baffled on how to use your app. I am never able to book a swim session and am totally frustrated with this system. The phone just keeps ringing and no one ever answers. When I enquired about booking the hydro gym ( I have a doctors referral) I was told to actually drive to Bridgend Life Centre to book it!!!!
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No good for parents
Rubbish booking system. No way to book yourself and a child for a simple thing like swimming! Only get option to book a single ticket, so is no good to me at all
