Leave a Review Barter by Flutterwave
Deposit since 2021 and still can’t withdraw!
I have tried to reach out to you people on almost every platform. And just now I updated the app and I can’t even sign in again. I need to just get my balance off into my main bank account and it keeps telling me to verify my BVN which I’ve done severally but still fails. And I got a message that y’all are closing finally? If this wasn’t a scam how come several customers can’t get their balance off with the same complain and y’all are still saying you want to close?!Show less.$/.//!:'s
It’s everything to me
From the free transactions to the speedy transfers or how easy it is to view older transactions, they are them.Hidantachi
The app doesn’t work on my iphone 13
It just shows me service unavailable try again later.. I can’t add money to the app anymoreNierowheezy
Doesn’t send notifications
Fix your app please. It’s always one problem or the other. The reason Touch ID is there is so that OTP logins are not necessary. Mandating OTP login despite using biometric login is NOT user intuitive!
Why is your app not sending notifications for transactions? No in-app notification, no mail notification. What kind of mobile banking service are you running??
I just hassled someone needlessly over not sending money they were supposed to. It turns out the person did send it FOUR days ago, but your app did not deem it fit or necessary to notify me of a credit transaction — or any transaction, for that matter. No mail notification, either! I will definitely stop using Barter. Between you and Zenith, I don’t know who’s worse.Show lessJeyella
Developer Response
Hello, we deeply apologise for the inconvenience caused. Please share your contact details with us at (hi@flutterwavego.com), so we can address your concern. Thank you.Complain
My barter account was restricted and I called the custom service line, they referred me to mail them i do and they requested some information of which I have provided up till now nothing has been done you guys better open my account for meHardesh Matter
Developer Response
Hi, we'd love to help you. Please share your Ticket ID here so our team will help resolve your issue quickly. Thank you.Bug After Update
I updated my app 4 days ago and since then, I’ve been having issues with the app. When I login to do a transaction it works but after closing the app, if I open it again it’ll be blank.. just blank only the navigation buttons are visible. I’ll click but UI is blank.. until I uninstall and reinstall and then it happens again… I’ve done this everyday at least 6-10 times daily … please fix this bugShow lessKing Lamarr
Developer Response
Hi, we're so sorry for the inconvenience caused. Please reach out to us at hi@flutterwavego.com and we'll be happy to address this. Thank you!Best mobile app ever
I’ve used several financial apps including those of foreign banks. This app is the standard for me. Simple to use, no excessive complex features, smooth transaction interface. I HAVE NEVER HAD A FAILED TRANSACTION since I started using it. I have recommended this to my family. Thank you team.genxyss
Developer Response
Hello, we aim to create seamless experiences and this makes us happy. Thank you for your kind feedback! 🦋Fix the Crap
I downloaded this app to use and tried to register but it keeps telling me my BVN names doesn’t match. it’s the same names. I tried again on another device using another email and phone number just to arrive at the same error saying my name don’t match with my BVN and I can’t do nothing about it . Just close this crapShow lessAzikjo
Excellent app
I’m really impressed about your no charges fee for bank to bank transfer please keep it up and improve your services , your dollars virtual card it’s high time you fix it that’s why I registered for the appharris Lawrence
Developer Response
Hi 👋🏼 Harris, Thank you for your review and we are glad that you are impressed by our services. Rest assured that the Virtual card service is still being worked on we'll share updates as soon as it is restored. Thank you for sticking around with us despite the USD card unavailability, we do not take it for granted🤗🦋Smooth
Makes processes easier and faster than most large nigerian banks.AkuBem
