Carbon: Mobile Banking & Loans

Carbon: Mobile Banking & Loans

Save Money|Transfers| Loans

⭐️4.5 / 5
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All Versions of Carbon

3.7.5

June 20, 2024

We’ve enhanced your experience with Carbon: • The KYC process now guides you to required documents and simplifies re-uploads.  • We’ve improved handling for users without employment details and added new features in the Savings Flow, including progress tracking and a missed payment flow. • The UX for transaction limits on device changes is updated, and Live-chat is now globally accessible.  • Bugs fixed include employment status fields, BVN inclusion during onboarding, and the bank list on the "Cards and Banks" screen.  • New users can now send money without issues. Thank you for using Carbon!
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3.7.4

May 24, 2024

What’s New: Loans: We have improved bank statement submissions to help enhance and improve your loan application process. We're always improving to make Carbon work better for you. Enjoy our latest update and thank you for choosing Carbon!
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3.7.3

May 12, 2024

What’s New: Business Loans: Users requesting loans over 1M are now redirected to our SME platform for tailored support. Bug Fixes: Harmonized App Store and app versions, fixed issues with date entry in card settings, resumed paused savings functionality, and ensured persistent filtering in transaction history. We're always improving to make Carbon work better for you. Enjoy our latest update and thank you for choosing Carbon!
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3.7.2

April 14, 2024

App Enhancements and Bug Fixes

3.7.1

April 9, 2024

App Enhancements and Bug Fixes

3.7.0

March 27, 2024

1. Enhanced Money Flow: We've improved how you send money and view transaction history for a smoother experience. 2. LiveChat for Payments: Got a payment issue? Our LiveChat feature is now available for all payment-related queries. 3. Tech Improvements: We've made some behind-the-scenes upgrades to improve app performance. 4. Fixed Billers Issue: Now, biller products populate correctly on the first attempt. 5. Savings Made Easier: No more payout fails when saving names include emojis. 6. Simpler Onboarding: Signing up and logging in is faster with enhanced phone number verification, PIN creation, and profile details submission. 7. Bug Fixes: We've squashed some bugs to ensure the app runs smoothly, including fixes for savings payout issues and blank screens in customer support flows. Thanks for using Carbon! This update is all about making your experience smoother, safer, and more enjoyable. Update now for the latest features and improvements.
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3.6.8

March 2, 2024

Multiple Loan Offers: You now have the opportunity to select a preferred loan offer from various loan offers presented to you. Dive into a smoother banking journey and explore Circles in our latest app version. Update now!
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3.6.7

February 26, 2024

Circles: Circles is our new feature designed to enhance community engagement within the app. It allows users to create or join groups with shared interests, making it easier to connect, share, and collaborate. Revamped UI: Navigate Circles with ease using our updated interface, now more intuitive and tap-friendly than ever. Circles Card: Quickly discover what Circles has to offer through our new, visually striking card in your dashboard. Improved Quick Access: Jump back into your Circles faster with our enhanced quick access feature, designed for your convenience.
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3.6.6

February 16, 2024

1. New RAG banner for better loan repayment insights. 2. Updated transaction screens for clarity. 3. Simplified Funds Transfer flow. 4. Quick access to network performance with Bank Network Monitor bookmarking. 5. Performance improvement. Enjoy our latest features designed for a smoother banking journey.
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3.6.5

January 31, 2024

We have new updates for you! -Enhancements in this update include dynamic displays for loan management. -Redesigned transaction screens for a cleaner look. -Performance tweaks and bug fixes also provide a smoother, more stable app experience.
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Price History of Carbon

Description of Carbon

Total control of your finances is possible! Meet Carbon, a credit-led pan-African digital bank, your all-in-one app for easy money management. Track and simplify your personal finances with our easy spending and payment options. Say goodbye to hidden bank charges, long queues, and endless paperwork. Carbon’s digital banking services are designed to change the way you bank, pay, spend, and earn. Change the way you Earn with Carbon With Carbon, your money is always working for you. Save smart and earn more with up to 15.5% interest per annum on your savings. Change the way you achieve your goals We’ve made loans easily accessible to you to help you reach your goals and stay in control. *What you need to know about our loans; •Loan amounts range between ₦2,500 to ₦1,000,000 with repayment periods from 61 days to 12 months at monthly interest rates that range from 4.5% to 30% •Repayment periods range from 61 days to 365 days with Annual Percentage Rates (APRs) from 5% - 36%. No processing costs. Late repayment fees apply. •No collateral or guarantor necessary •No hidden fees •You unlock higher loan amounts by repaying early and carrying out other transactions on the app. •Representative example: Loan amount of ₦1,000,000 borrowed for 12 months. Monthly Interest Rate: 4.5%. Total amount payable: ₦1,540,000. •0.03333% per day late fee Change the way you Pay with Carbon Say hello to Carbon Zero, our Buy Now Pay Later product. Spread payments for any purchase with your Carbon debit card into four installments for anything you love and pay over four interest-free installments. You’re always in control The Carbon debit card is your passport to financial freedom and security. Freeze your card temporarily or permanently, cancel or deactivate your card, reset your card pin, set recurring transactions, and customize the names of your saved beneficiaries, all in your Carbon app. Safe and secure banking Deposits are NDIC insured. Carbon Microfinance Bank is licensed and regulated by the Central Bank of Nigeria with the RC number: 1642222. Carbon products include: Carbon savings Carbon loans Carbon Zero Carbon debit cards Carbon SME loans Join over 3 million customers who trust Carbon to save, spend, and manage their finances on the go. Start banking with Carbon today. Instant loans whenever you need them. We’ve made loans easily accessible to you to help you reach your goals and stay in control. Unlock higher loan amounts by repaying early and carrying out other transactions on the app. Who needs cash when you’ve got a Carbon debit card #PinkPassport. Spend and earn in one place with Carbon. Enjoy 1% cashback monthly on every card (POS) transaction. Terms and conditions apply. Here’s why you’ll love Carbon: Your Carbon bank account allows you to do more than store money. Instead of fees, we give you 1% of your account balance every month. Enjoy free transfers, zero maintenance fees, and instant loans of up to 1 million. Instant Loans are available 24/7 We’ve made access to credit easy and simple. Get the best loans in Nigeria with our secure bank loans. Available 24/7, no collateral or guarantor necessary. No hidden fees ever You can bank on our transparency. Carbon gives you a clear breakdown of your transactions. Real-time alerts Where your money goes doesn't have to be a mystery. Receive instant notifications for every incoming and outgoing transaction. Fast, simple, and secure payments Transact in seconds, send and receive instant bank transfers, and enjoy instant reversals on failed transactions. Reliable customer support Focus on having fun. We’ve got an amazing team of customer service for urgent queries, so we’re always here. You can always reach us to raise queries or learn more about our services via our different support channels. We’d love to hear from you! Change the way you Spend with Carbon
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Carbon: FAQ

Does Carbon have support for iPad devices?

No, Carbon is not optimized for iPad devices.
Carbon Finance and Investments Limited developed the Carbon app.
The minimum iOS version for the Carbon app is 13.0.
The overall user rating of the Carbon app is 4.5.
Carbon Relates To The Finance App Genre.
3.7.5 is the current version of Carbon.
July 2, 2024 is the date of the latest update of the Carbon app.
Carbon officially launched on February 5, 2023.
{{ name}} is considered child-appropriate and rated Carbon Finance and Investments Limited.
The following list of languages is supported by the Carbon app: American English.
Sorry, Carbon is not part of Apple Arcade.
Sorry, there are no in-app purchases available in Carbon.
No, Carbon does not provide support for Apple Vision Pro.

ASO: Keywords of Carbon

Screenshots of Carbon

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Alternatives to Carbon

Reviews of Carbon

  • Poorest Customer Service

    I’m definitely reporting Carbon to cpd for hoarding my money under the guise of NIN restriction and for continuously ignoring all the support ticket I’ve submitted. I deposited 200k into my carbon account and immediately they reduced my account level to zero, which means I can’t make any payments on the account unless I update my account with my nin. I insert my verified nin into the given space and it immediately goes to an error page, I’ve been doing the same thing for almost two weeks now and no response has been received from the numerous support tickets I’ve sent. If you have any money in this app, you better pull it out as soon as you can, if you can. This isn’t a financial app. It’s beginning to look like a Ponzi scheme.

    Developer Response

    Hi, we sincerely apologize for the difficulty experienced. Kindly reach out to us via the support option on the app so that we can address your concern. However, if you have done this, do avail us the ticket ID generated to enable us to assist you better and have this resolved.
  • Poorest Customer Service

    Today is Monday and I’m still not able to access my money on this account. For the past 5 days I’ve been sending unanswered messages to customer support about my money that’s inaccessible due to unexplainable NIN Validation issues. My NIN is very valid but your app shows it’s incorrect without proper confirmation or even giving other options for validating it. It should have asked for a photo verification of my NIN print out or NIN card. I kept this money in here for a reason and it’s well past the time for me to use it for that reason and I don’t know why there’s no response from you guys for five days now. This is so ridiculous and frustrating, no professional treatment here at all.
  • Bad Mobile App don’t download this Carbon you’ll regrets.

    Too sad to writes about this Worthless Mobile online app calling Carbon or whatever! I’m so sad and very disappointed on this app this is not what I’ve been expecting from them over 7 good months I’ve been using and savings thousands every weeks. Now that I want to apply for a loan just 5k or 10k loan you people cannot provide any amount to helping me out of this situation I was I need a loan for a proper medical assistance but these Carbon calling online mobile banking app wasn’t a good Mobile app to be using and saving your millions or thousands. So please don’t be fooling I will never use this mobile bank app for anything else anymore it’ll stay remain on my phone but my profile and my account balances are not going to work anymore I will never use this app anymore. THANK YOU For FAILED MY TRUST On You Ppl.

    Developer Response

    Hello, we sincerely apologize for the experience. Kindly reach out to us via the support option on the app by following these steps; select "Account" at the footer on the home page, choose "Support" and select "Contact customer support" for further assistance.