The idea is good but that is if you can view it.
We got the dash and after followed instructions to download the view app. My son is able to get it on his app but I am unable to connect to the link on the view app. I intended to call and before I knew it a month had gone by. Called to get the help on this issue and was told this has been happening to others as well and the problem has yet to be fixed for some time now. The lack of urgency in fixing this issue is concerning to me. Hoping soon this issue will be resolved so myself and my sons school nurse will be able to view his info.
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Omnipod VIEW APP stopped working
Had the VIEW app on my phone working fine for about 3 weeks. Out of no where last night it stopped updating correctly. The time updates but the IOB and alerts take time to update causing delayed or incorrect IOB. DISPLAY APP working perfectly fine on my sons phone. Tried deleting VIEW APP from my phone, unfollowing and refollowing. Invitation codes not working saying “invitation error”. Now I have no way of viewing my sons insulin when he is in school.
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Disappointed
This app rarely works. Very difficult to reconnect after it freezes. When it works, it’s great.
Very unreliable
It is very unreliable. A lot of times it doesn’t work. Now for weeks it is showing error and old readings. Insulet knows about it but they are doing nothing to fix it. You can not relay on it.
Child on Omnipod
Can not get the viewer app to work on parents phone. Did everything correctly with setting up PDM and setting up display on child’s phone. But will not accept invite on parents phone. We have tried over and over it just won’t accept. Disappointed this was a big deal to us as parents to have this technology to help monitor my child. :(
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Unreliable
Being able to view data from my wife’s OmniPod Dash system is important to me. The View app just does not do that on a consistent basis. Whether we are both on the same wi-fi network or in different locations I can’t count on data in my View app matching what is on her PDM. Alerts from her PDM sometimes come in a day late, not much use. A call into Insulet for a tech assist results in a promised return phone call that never happens. Please make the next iteration of View more reliable.
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Syncing issues
For whatever reason, despite my son’s display app functioning correctly, the display app running in the background of my son’s phone- the View App for the past couple of months has been several hours behind. It’s saying the last PDM update is accurate, but the last PDM communication with the pod is Hours behind.
It’s boggling to me since the PDM itself is functioning fine, updating the view app fine but it is NOT translating to the view app.
When my son is at school I have no idea if he is actually correcting, or how much IOB he has. It’s super frustrating because I don’t know if he is ignoring my instructions, or if I’m telling him to correct too often.
It’s boggling to me since the PDM itself is functioning fine, updating the view app fine but it is NOT translating to the view app.
When my son is at school I have no idea if he is actually correcting, or how much IOB he has. It’s super frustrating because I don’t know if he is ignoring my instructions, or if I’m telling him to correct too often.
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Useless- currently
Zero stars. Once upon a time this app was essential for diabetes management with my child now it’s completely useless. We are on week 3 of the data being anywhere from 12-24 hours delayed even though the time stamp is current. The data is correct on the Omnipod Display app on my child’s phone but forever incorrect on the View app. We have deleted, reinstalled, unfollowed, refollowed and nothing fixes it. Completely useless at the moment.
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Can’t connect to new PDM
Had to get a new PDM and now can’t connect at all. I have sent my phone 4 access codes get them in about 30 minutes, then it says the codes expired. When the app was working it was always off and never accurate to what the actual IOB was.
Omni Pod view
12 to 24 hours to refresh data. irritating app needs to be updated, fixed or replaced!!!
