Leave a Review Liquor Barn
Second chance
Better...thanks for the delivery!Showtimes'
Still waiting...
I placed my order at the Brownsboro Party Mart at 2:18pm. Received notification that order would arrive in aprx 90 min.
It’s 6:15pm now. 4 hrs later. Still waiting. I have called several times. I keep getting the same response “I don’t see your order here at the store, so one of the drivers must have it...”
LOL.Show lesshhhhhtttffuupp
App is worthless
Jesus what a waste of time downloading this app. No way to save your location? So I enter my address and get an assigned store which does not carry over when I have to back out to search for product because that’s the ONLY way to get to the products which then shows me inventory for stores hundreds of miles away. Arghh.Show lessAlifreebird
Website Bowling Green Ky store
I was in the store and purchasing items I was scanning the items I was going to purchase and it tells me there is no stock pick something else needless to say I had the item in hand there was stock at least the one I was holding. I go to the checkout and ask the cashier about the app not letting me scan it. Her reply we may have broke up a 4 pack for that we do that all the time. She knows I was trying to use the app she rings me up and I ask about the rewards. She says were you using the rewards I can’t do that now I would have to void out the receipt it would take days to get you refund back you can try calling them. Very disappointed in the app and the cashier. I will shop elsewhere the next timeShow lessunhappy cust unsatisfied
Tom
At best the app is awkward. Often it doesn’t load. When you order off the app and go to the store to pick up it seems like the staff is unaware how to proceed. Also, store inventory and what shows on the app does not match. This could be a great service but it falls short in several ways.??$$@@
Liquor Barn =Friendly people, smiling faces
The manger Chase is well educated about his products along with the employees. They are always willing to help and present when you need them. I’m sure other liquor barns around the state could pick up a tip or 2 from the BG storeGitaround
Love the store hate the app
I love the store but the app is terrible. I think it actually functioned one time. The first time I opened it and every other time it’s stayed frozen in the start screen. I suppose others have not had the same issue since the app is featured on many of Liquor Barn’s radio spots. I’ve deleted the app and reloaded it 3 times and it will not advance beyond the start screen. Please repair the app so we can all enjoy using it.Show lessJR2164
Canceled Order
Waited over 1 hour and 20 minutes and order happened been pulled yet. This was for a work happy hour; so not even during prime hours. Disappointed and not ordering again! Doesn’t even have an order tracker like everyone else does.SoberNPissed
Awesome!!!
They are some of the nicest people I have ever done business with!!! Jennifer is such a wonderful person!!! She was so kind!!! 5* all the way!!!!!!Melanieraceland
Social Media
Today is all about convenience of your mobile app and instant notifications.
It is absolutely ridiculous that one must connect with one of your employees who might I add is a complete stranger through mine and hers Facebook page that I will add is my personal business. She posts when things are going on at your Hamburg location that is NEVER POSTED on your app or web page 🤔
I think you need to change that your employees are doing this and approaching customers as well to promote this.
That is your responsibility as a business owner! If you choose to allow them to do this then a Facebook page needs to be created for each location and not through an employee, I dont care to see her personal life, photos of her kids and so forth, nor do I think she needs to see mine.
Make some changes or your going to loose business!
I also do not agree with your employees getting drunk at the place they work...
Not sure if they are on your clock or theres but either way it looks really bad, just saying.Show less007 smalls
