Member
We’ve been a member with F.M.F.C.U. for about 15 years now. Hopefully! Bank Supervision recognizes by our presents of still being apart of their financial institution. Must mean we are pleased with where we are at, and is a sign on how happy to be doing business with your staff. They are courteous, knowledgable and it is greatly appreciated of those good qualities. I’d like to pick out just one employee to say stands out the best. But can’t, we’ve been treated as equally by one as we do all working members in many of the branches, that we visited. Outside of doing business with F.M.F.C.U. it’s been a pleasure having nice conversation as well. Thank You!
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Convenient
I like the FMFCU app. It’s very easy to pay bills, transfer funds and check my accounts. I do wish there was a place to see and/or update beneficiary information.
App is sometimes clunky
App is ok but not as easy to use as some other banks. I’ve had issues multiple times with errors when depositing checks through the app. Oftentimes the camera just doesn’t pick up the photo of the check but sometimes the app just crashes all together and I have to wait until another day to deposit funds.
This is not related to the app per se but are you considering increasing your daily account transfer and deposit minimums? Makes it extremely difficult to bank with FMFCU due to the low minimums for daily money transfer.
This is not related to the app per se but are you considering increasing your daily account transfer and deposit minimums? Makes it extremely difficult to bank with FMFCU due to the low minimums for daily money transfer.
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Could be a bjt more up to date and streamlined
Doesn’t open with biometrics. Still need to type in a passcode. Not as straightforward with the opening menu. Could be better organized and streamlined.
Disappointed
The app in general is ok but I do not like a couple things where the Bill pay is concerned. I don’t like that I still get a reminder to pay a bill even though I already paid it for that month. Also I don’t like that you don’t see the due dates of bills at first glance like you did on the app you had before.
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I like this app. It is secure and very easy to use, even for an older person!
I like this app. It is so easy to use. See a transaction in your account, just tap to get the details!
Perfectly functional
A fine app which does most of what I need it to. Best of all, I work with a bank which does not charge hidden fees and which treats its customers well. They always pick up the phone when I need something and don’t outsource their call center. I have been a customer for 17 years and am not going anywhere!
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Some works some don’t
Parts of the app are nice. But parts won’t work for me. Tried to connect to another bank account to pay loan and multiple attempts failed. Can’t pay with a card or simple account connection like many loan/credit card companies. Makes it difficult sometimes. Pleasant people to talk to on phone though.
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Great Way To Bank
I use this app all the time. It’s very user friendly. Perfect for my mobile device and lifestyle. I love it as it is but FMFCU is always working to make it even more useful, if that is even possible.
Best Credit Union app
Not only do I love Franklin Mint FCU & their staff, but the app is so easy to use! I can easily check account balances, transfer money, pay bills. The search filter is really great and I’m always able to find what I’m looking for!
