Leave a Review Tezza
I paid for the subscription, but it doesn’t work
I paid for the subscription, but it doesn’t workSashenka91
Problem help!😞😞😞
I’ve been using this app for months now with video/photo subscriptions but suddenly I can’t use any of the features 😞😞😞😞😞
I tried restoring it, uninstalling it, closing the app, redownloading the app and all doesn’t work.
It kept telling me to upgrade to use this filter or feature but I’ve already upgraded it..Show lesskryssie1695
Developer Response
Hey there, Thanks for reaching out! We are so sorry you are experiencing this. We’ve been hit with a subscription bug, but your subscription is not lost! We’ve submitted an update to address the issue and will keep everyone posted! Please reach out to me personally if you need any other help with the app at cole@bytezza.com, otherwise look out for version 4.0.1 with the updated fix. Thank you so much for your support and patience. Best, ColeApp issues
So I was absolutely loving the filters, and i decided to pay for a monthly subscription for the photos and videos. I am totally up to date on my payments but all of a sudden the app keeps asking me to subscribe and will not let me use any filters on my videos. I just paid another payment of 3.99 last week, and I can’t access the filters I paid for. It’s honestly frustrating because I got charged for something I can’t even use. I’ve deleted the app, I’ve tried to resubscribe, and nothing it working or fixing the issue. I absolutely love the filters so that’s why it’s so bothersome to me. Maybe someone can help!Show lessDfsupalnd13
Not working
I love using the Tezza app it’s perfect for exactly what I’ve been looking for in my photos. I usually use it about every other day but right at this moment it’s no longer allowing me to access the other filters as it would normally allow me. I hope this is just a small issue that’s occurring but my next payment is coming up for this app and if it’s not fixed before the 26th I’ll have to cancel which is really sad :( I’ve already deleted and reinstalled the app and still no luck please someone help me with this!Show lessCass9186
Developer Response
Hey there, I am so sorry you are experiencing this bug! It is a known issue we have a fix for, it should be available within the next day or so. Please reach out to me personally if you need any other help with the app at cole@bytezza.com, otherwise look out for version 4.0.1 with the updated fix. Thank you so much for your support and patience. Best, ColeProblem Exporting Videos
I LOVE this app! It’s one of my go to’s if I need just a quick edit. I pay for the subscription, I love the new constant updates/ new content. However, I haven’t been able to export a video in at least 2 weeks. It gets up to like 93% done then it either crashes or it just freezes there. I’m not sure if it is just me this is happening to — but it is incredibly inconvenient seeing as this is my go to for video editing.
Aside from this issue the app is great and I definitely would encourage everyone to get it.Show lessaromero16
Great app would recommend super good quality
This app is really good:)) I got it yesterday and have already used it on heaps of my photo’s. you guys are so talented with your photos and this helps me make my photos look better and I loved hearing your story on tik tok you guys inspire me heaps thank you so much!!charliesimons
This app changed my life!!!
I’ve been a huge fan of Tezza since before the app came out and I even considered buying her presets once, but alas they were a little too pricey for me. When her & Cole released the app I knew I HAD to get it! I’ve had it since the first release and haven’t used any other app to edit my photos since!!! I edit everything in this app, my photos and videos. And the price for the amount of premium filters and editing tools you get in this thing.... for photos and VIDEOS... DEFINITELY WORTH IT. Seriously, this app changed my life. THANK YOU TEZZA AND COLE!! ❤️❤️❤️Show lesscynang3l
Great App But Has Been Crashing When Launching- Even 2 Days After Update?
I can’t find anywhere to post this or find any kind of “app support” on the Tezza website, but I haven’t been able to open my app for about a week because it crashes every time I open it. It updated 2 days ago and this still happens. I love this app so much and use it to edit photos for work every day, so this is a major inconvenience. Hope this gets worked out soon!Show lessAbby Loves SnackPass!
Not working
Normally, Tezza works perfectly but for the past week I have tried multiple times to go into the app and use it since I paid to unlock certain filters but I am prohibited from using any filters at all. When I go into the app, there is a just a picture of a model with the words “the art of life” and it does not go away. It has no option to click out of it and it is super annoying since I use this app for almost all of my pictures. Please fix this or if it’s just a glitch in my phone, I would like some feedback as to why this is happening and how to fix it.Show lesssandywarchol
Developer Response
Hey there, We are aware of the bug you are referring to and are actively trying to fix it. If you want a quick fix to your issue you can delete and reinstall the Tezza app and it should start working perfectly. Otherwise, we hope to have a fix out very soon. Please email me with further questions if you have any at cole@bytezza.com. Best, ColeGreat app!
Hi guys, sorry I couldn’t find any way to contact you apart from writing a review! Awesome app, I love it! I am just having issues with the app constantly crashing. Might be a bug that needs fixing? I have an iPhone 6S and it’s all up to date so not sure what the issue is!Surdling
Developer Response
Hey there! Thanks for the kind words, we’re glad you love the app, but bummer it’s been crashing for you! Try updating to the new version, 3.8, and let us know if that fixes your issues. You can email me at cole@bytezza.com
