Leave a Review HeadsUp
Constant Errors and Crashes
The app displays random errors and crashes frequently. Can’t use the app because it auto closes every time you try to change a setting or update a tile.Glitch88
I try not to judge to harshly
I don’t think I’ve ever given a one star review in my life but this app was not tested enough and is nowhere near ready for public consumption. Half of the buttons don’t even do anything and you’ll just sit there repeatedly tapping them until you throw the phone at the wall. Both integrations I tried syncing instantly and repeatedly threw error messages. None of the data showed up. I couldn’t switch the data source on a lot of the widgets. It has a lot of potential but it needs so, so much work. I would love it to integrate with MyChart and pull in my health information so I can see that in conjunction with my Apple Watch and Oura data, but it looks like all you can do is store an encrypted file and email it to people. I tried to connect lab accounts but the controls disappeared on the website and there was nowhere to enter the information. In short: cool concept, super buggy and a waste of time at this point. I’ll probably check back in a year or so and update accordingly, but as of now it’s a solid 1 star.Show lesskenz1114
Developer Response
Hey kenz1114! Sorry to hear our app coerced you into a one star review, I sincerely apologize for the frustrations and difficulties you faced. We have just released a new version of the mobile app that has been extensively tested and will hopefully meet your expectations. If you'd be willing to reach out to our support team at support@headsuphealth.com we'd be happy to get you on a new trial, answer any outstanding questions you may have, and hopefully get things right this time around.App crashed and now won’t download
Loved this app until the last update which crashed the app. Every time I tried to open it it would just flash and close. I deleted the app and tried to download it again and it froze. I am going to cancel my subscription as this is of no value to me not working.radicalrex1
Developer Response
Hi there radicalrex1! I just wanted to get in touch here and apologize for the inadvertent downgrades that occurred with last update and let you know that these issues have been corrected. An uninstall/reinstall of the app should get things fixed. Please feel free to reach out to our support team at support@headsuphealth.com and we'd be happy to address any lingering questions or concerns you may have. We would love to make things right if you give us another chance.I wish
I learned about this app from my favorite health podcast but it’s stuck flashing the logo. I’ve deleted and downloaded it again. I love the concept and hope this glitch is fixed so I can learn the app before my Oura Ring comes in.KrysA314
Maybe I’ll try again in a year
I wanted to like this app. I’m a keto guy who uses a Ketoscan daily and tracks his VO2Max and all the rest via Apple Health. It just didn’t work at syncing up. I couldn’t see any of my Apple Health data. Then it crashed. I decided not to reopen it.tldriver
Keeps crashing
Looks like it could be good however it crashes after 45 seconds on an iPhone 11 Pro Max and iOS 13.3.1Ads_H
Nice idea, poor implementation - WASTE OF TIME
About the only thing this app does well is consolidate Keto-Mojo data/readings. Other than that it’s fairly useless and rather upsetting. Today I open my IOS app on my iphone and all but two of my tiles were gone. I attempted to add them back and use sources In entering data from and the only source option is manual, even though each on has multiple option support like Cronometer and Healthkit2. This is my second time doing the trial offer - I will not pay for such a buggy app and service. Their data extrapolation offering is weak as well. I would advise people not to waste their time or money on this service/app. Keto-mojo, you should stop pushing this as part of your sign up process and distance your business from them.Show lessterrasinelux
Developer Response
Thanks for your feedback. We had a server issue that caused the dashboard tiles to disappear on mobile. This has been addressed. Lastly, despite your issues, our app does provide tremendous value for Keto-Mojo users to get more from their data.Keto mojo won’t sync since last keto mojo app update
I was very happy with this program up until February 24th when Keto-Mojo update was made and the Heads Up quit updating my Keto-Mojo data. I have tried every suggestion available on the help pages to no avail. I am getting pretty frustrated with this since I paid for the upgrade thinking that might be the issue and it still isn’t working. I’m considering canceling my prescription since it is doing what I need it to do.Show lessunhappy consumer :(
Developer Response
We've had some issues with the Keto-Mojo connection. Both companies are working hard to improve reliability here.Carb manager
Would be perfect if I could hook up carb managerrachdjznaksh
This app changed my life!!! Best Health App by Far!!
hands down the best APP you have never heard of. I was over weight, having chronic health issues, and depressed. I never tried a health app with data analytics before. My doctors had me on a million prescriptions it seamed like, I didn’t have much hope- until a friend of mine told me about this app and showed me how to take control of my health. Using the Keto diet- my fitness pal and many other health apps and gadgets, I connected them all to “Heads Up” app.
I’m down 60 lbs in 3 months!!! This app saved my life!!! I no longer take the meds I used to take and I am 100% healthy!!! Mind body and soul.
This app really helped me get there and it can help you take control of your health.
By far the best health app out there!!Show lessNate The Keto Legend
