MuvMi User Reviews

MuvMi
MuvMi
URBAN MOBILITY TECH COMPANY LIMITED

Top reviews

Need some improvement

The idea and staff are wonderful except the app.
Pros: clean, environment friendly, affordable
Cons:
1. the pick up points make it very difficult to book. Customer should be picked up where ever they are. Sometimes you don’t know the name of the point near the place you are going to. So limited.
2. Can’t book multiple routes or round trip at once like grab. After one passenger get off, another one has to book all over again
3. The app is slow and not accurate. Arrival time estimates are so wrong
4. Not many cars available which makes the waiting time so long. Average is 15-30 mins which is ridiculously long.
If all this cons are fixed then electric Tuktuk would be an excellent choice for Bangkokians and the environment
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Response from developer

Thank you Hathaiwan2003 for your valuable feedback. Currently, we are focusing on improving the system, application and algorithm performance (#3) & adding more cars (#4). We will definitely add new features like #1 & #2 to improve the trip experience. Thank you for your kind understanding. We hope you still love our service.

Great service!

Good app for electrical Tuktuk in Bangkok. Highly recommend. The only flaw in the app is that one can’t see the pick up time before requesting the car. So if the pick up time is too long or fast then has to cancel the request.

Response from developer

Thank you for using MuvMi! We're glad you like our service. We're working on improving the estimated time so that our users can manage their traveling. Thank you for your suggestion!

Long Waits and Bugs

The app is quite buggy. But moreover a fundamental flaw is that you cannot see how long a cart will take to arrive before you purchase it. Estimated pick up times swing wildly between. 15-25 minutes and then 2-5 minutes with no in between. Furthermore you can’t ever see how far a tuk-tuk is away because half the time the GPS on these cars don’t work well enough. Can’t imagine paying for this service unless some bigger issues are resolved.
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Response from developer

Hi, thank you for you valuable feedback. We're doing our best to solve the issues.

ความเป็นส่วนตัว

ทำไมไม่เปิดให้ใช้งานแอพได้โดยไม่ต้องใช้ตำแหน่งที่ตั้ง เพื่อความเป็นส่วนตัว ขนาด Grab ยังทำได้เลย

Response from developer

สวัสดีครับคุณ sgvxfbbuyd มูฟมีขอขอบคุณสำหรับคำแนะนำครับ ในเร็วๆ นี้ เราจะมีแอปพลิเคชันมูฟมีเวอร์ชันใหม่ ที่คุณลูกค้าไม่จำเป็นต้องเปิดการเข้าถึงตำแหน่งที่ตั้งครับผม ฝากติดตามด้วยนะครับ

So fast and convenient!

:)

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