Copart Transportation User Reviews

Reviews Summary

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App not working on iPhone

I work for Copart and I use this app on my regular phone because of better quality pictures. A few months ago it started signing me out and now it acts like it’s opening and then it completely closes out. It’s been doing this for the past week and a half after this last update.

Rockauto LLC

I had a fantastic experience, a conference, two young ladies that assisted me Kim and Kelly or K-n-K made my first experience a wonderful one. Pleasant personalities and always greeted me with a smile, even when I got on there nerves. The two women made me feel welcome, and I look forward to doing business with them in the future. And it also didn’t hurt they they were so drop Dead gorgeous.😳 keep up the great work.

Marion Williams
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Notifications don’t clear

Ever since new update with requirement of a PIN, cant clear my notifications which are over 100 messages now which is annoying. And when entering multiple vehicles with PINS and LOT#, sometimes it wont accept all of them and u have to reenter it in 1 at a time.

Need to fix this!

When you have more than one load and have no available quantity of schedules on platform- you, like a transporter need to waste your time. In my situation I wanted to pick up three lots, but there were only two available schedules. As a result - manager can’t do nothing in this situation. I make schedule on third lot on next day. I lost more than 15 hours…

I was loaded at 9 p.m. the next morning, even though I had pressed the 6:00 arrival button. In fact, I had to spend the night near their site. The paperwork took over an hour. Bottom line at 10a.m. I left the site.
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Ttt

Between not be able to upload photos that weren’t taken through the Copart app is fairly frustrating some of us work in rural areas and that make it a requirement to have 2 devices one to take the photo so you can take the picture of your job on one device and use the other later when your Back into a cellular service area up take a picture with the app

Second for many reasons we need to be able to see our drivers job information… it’s crazy we can’t in the first place , also add a feature so we can take a job out of in progress.

We need the app to work for us not Copart
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Easier accessibility

I think app needs improvement. If I’m a manager and need to move some vehicles from one driver to another I can’t unless I call the branch. Also when it’s time for payroll an itemized list per driver will be much more helpful than a splat of lot numbers.

Simply Idiotic

CoPart added an additional step to something that didn’t need it. You have to register as a transport, even if your just a member. You have to schedule an appointment to get your vehicle, and if they don’t have a slot available within your 3-day period, you have to start paying storage fees. Also because of this new system, wait times are HUGE. Now transport and tow truck drivers are charging for waiting. So everything is more expensive with longer wait times and more steps. It makes no sense and whoever came up with this system is dim.
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Background tracking

This is probably the stupidest thing you have ever put on this app. Can hardly get through the day with out having charge the phone with how it was . Let consume more battery life for a useless tool that will never work . Copart’s to worried about the red due in todays than giving something close to you . There can be 10 at one shop and they will give us one there and 1 across town and send you back to both later that afternoon. Let us decided if I want to be tracked .
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Job well done

The young lady that waited on me was wonderful, she was professional and help me navigate the issues of my payments, I am glad she waited on me. Also the guys that brought my cars out was very helpful, he sent couple of guys out to help jump my cars. It takes a while for the cars to come out but overall I appreciate everyone. Good job. Thanks
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Mr

I am happy buying cars from Capart. I just enrolled as a member and in one month, I have bought two cars.

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