Leave a Review Solis WiFi
Reliable, simple and great customer service!
I’m shocked reading some of the negative reviews. I have been using this now for 3mo this while traveling Europe (usually solo with my 4 young children). So reliable service was a high priority for me as we have already traveled to 12 different countries. I have had amazing service all through central and Eastern Europe, even in very remote spots. When service was poor, I was usually able to retrieve it after driving a few miles (as we are doing a lot of road trips).
Data is simple to reorder- I am using exclusively pay-per-GB and do seem to go through it fairly quickly when my gps is running (as assumed). In the future I may try the monthly unlimited but this plan now is so reliable I’m going to stick with it for the remainder of my trip.
Customer service is amazing, friendly, helpful and very proactive!
As a family we now have 2 Solis Lites with the travel cases. They are lightweight, easy to pack, easy to put into purse or even pocket and we have now used both in about 17 countries combined!
Would recommend Solis to family and friends..10/10.Show lessJulesGraser
Software update
This was a nearly perfect option for at home WiFi needs. I used to be able to keep all my devices connected. However, after Solis made a required software update, every time a device is idle for a brief period I have to “reconnect” to the hotspot which is aggravating as it not just causes interruptions, but I’ll use up a lot of outside data before I realize that I’ve been “knocked off” the hotspot. I asked Solis support on this so that it’ll remember my devices but they said it’s not possible. I think that this is a bit of a fumble on the developers side. Not that the service or help is bad, but it brings up a lot of inconvenience that I’m paying a fair amount of money to tolerate.Show lesskoz1111111111
Scammers
This is the first app review I’ve ever written and probably the last. I stopped using Solis wifi, not knowing that I was automatically put into a auto-renewal plan. Got charged 100$ , instantly unsubscribed and called “solis customer support” to get a refund as I wasn’t going to use the wifi(I moved). Was basically told to get lost, “we tell you that we automatically put everyone who subscribes into auto-renewal by default. What company does that??? Forces someone to be put in a auto-renewal plan and not refund them when they come to find 100$ missing from their account for something they don’t use. A sketchy broke one. 100$ is a decent amount nowadays in our economy. Lame company, lame rules, no notifications besides their ads. I legitimately feel robbed. Stay away.Show lessVinceeee71777