Could be awesome
I think the app can work but every time I try to use it for basic items like register my car or now registering to vote the app bugs out during the steps while you talk to the chat bot. Registering to vote takes a while to bring up a keyboard the first time. Enter license info. Click the ssn second and something takes over the entire screen in the app where you can’t type or see. And you can’t even go back to start over you have to close and open the app. Rebooted phone. Reinstalled app. It’s just always so clunky when it could just be pretty awesome.
Show less
Voter registration broke
Update: Use the website for voter registration. It actually completes the registration. It is April 4, 2024 it stated that I should have my updated voter information mailed in about two weeks. We’ll see.
Nothing like having your online voter registration not working during an election year. Doesn’t matter which party you choose, it freezes on a white screen. At least you can pay your bills. They will always make sure they can take your money.
Nothing like having your online voter registration not working during an election year. Doesn’t matter which party you choose, it freezes on a white screen. At least you can pay your bills. They will always make sure they can take your money.
Show less
Buggy, experience. I dread using this app
I've used this app for three years now owning a car and changing my NC address three times. The app has consistently been buggy, crashing unexpectedly when you get to a certain prompt on updating your voter registration while updating your address, and designed poorly. No improvements in the past three years.
The prompts also switch the location of "Yes" and "No" for the "are you a felon?" question, leading to you having to restart the process if you answer incorrectly.
The prompts also switch the location of "Yes" and "No" for the "are you a felon?" question, leading to you having to restart the process if you answer incorrectly.
Show less
Party Affiliation Bias (???)
I did the voter registration card while I was renewing my ID. Which took forever to type out. Every time I clicked a party it WHITED OUT the whole screen and wiped my application completely. I redid this four times before just continuing without the voter application. When I tried to do the voter application on it’s own, it did the same thing.. not sure if you promote your application to be in assistance to certain parties, or you just have that bad of coding/support. Either way I’ll be sure to go in for my voter app in person.
Show less
I actually found it extremely convenient and easy to use
I’m actually shocked on some of the reviews I saw. Unless they’ve done some updates to the app after the reviews. I have a company vehicle where the registration expired while it was in the shop waiting for parts. After I had my inspection done, I waited 24 hours, downloaded the app, clicked on vehicle registration and the entire automated system guided me through. I had to pay property tax and for the expired registration but again the automated system on the app guided me through the process. Took 3 minutes and I was done. Now anytime I need to do this again, the app already has my info saved so even less time to complete. Some are complaining about the $3 charge that they add to do the registration on the app. Honestly, by the time I drive to the tag office, DMV and wait in line forever, I think anyone would agree that it’s worth it.
Show less
App Crashes Every Time
On an iPhone 14 pro max with everything up to date: every time I try to complete anything like renewal or change of address or voter registration it allows me to get halfway through the process then a blank white screen pops up and nothing ever loads in and you can’t go back or refresh. It’s extremely frustrating and renders the app useless. You have to close out and start over and then it does it on the same step as the last time you tried. Please fix.
Show less
Great but recent update screwed up the back button.
I’ve had a pretty good experience with this app the last few years, but found a recent bug that’s really annoying. If you go into a page, you can’t get back. The back button in the top left can’t be reached on the newer iPhones, when I tap the ‘<‘ it doesn’t do anything. I have to restart the app and make sure I don’t go too far into any pagination.
Show less
Where has this app been all my life!!
Well done developers!!! I absolutely love the “chat” type feature that lets me update my registration, pay taxes, change my license address. I never write app reviews but I feel compelled because the online process to do these things used to be painful. The app is just awesome!!! I just paid our annual registration in less than 2 minutes for two vehicles.
Show less
Address section is misleading
I completed my vehicle re-registration and updated my profile address section thinking they would mail it there. They mailed it to an old mailing address that doesn’t have a forward facing view to change and update in the app. Just go through their website. The app doesn’t have the ability to update your mailing address
Show less
Processing fee for e-payments
I have no huge problems with the app (they could put ‘United States’ at the top of their country drop down so NC residents don’t have to scroll all the way to U to select it).
I DO have a problem with a $3 processing fee for an electronic payment. What the heck is that paying for? Their activities are made easier by electronic payments so why am I getting charged?
I DO have a problem with a $3 processing fee for an electronic payment. What the heck is that paying for? Their activities are made easier by electronic payments so why am I getting charged?
Show less
